Freight Forwarding General Manager

Kenect Recruitment Ltd; Bradford; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading recruitment agency seeks a Freight Forwarding General Manager in Bradford. Responsible for managing operational and strategic activities in logistics, this role requires a deep understanding of global logistics, strong leadership skills, and a drive for operational excellence. The position offers a competitive salary and benefits in a dynamic work environment.

Benefits

Company pension

Free parking

On-site parking

Qualifications

• Minimum of 7-10 years in freight forwarding, 3-5 years in senior management.
• Deep knowledge of global logistics, shipping, and customs procedures.

Responsibilities

• Oversee daily freight forwarding operations, ensuring efficient movement of goods.
• Develop business strategies to grow freight forwarding business.
• Manage P&L and ensure compliance with regulations.

Skills

Leadership

Negotiation

Organizational

Decision-making

Customer focus

Education

Logistics, Supply Chain, Business, or related field

Tools

Freight software

ERP systems

Microsoft Office

Job description

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Location:

Bradford, United Kingdom

Job Category:

Logistics

EU work permit required:

Yes

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Job Reference:

MTH/333_1752152643

Job Views:

1

Posted:

10.07.2025

Expiry Date:

24.08.2025

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Job Description:

Job Summary

Our prestige client has appointed Kenect to recruit a Freight Forwarding General Manager. In this role you will be responsible for leading, managing, and developing all operational and strategic activities related to freight forwarding—both import and export. This includes overseeing international and domestic transportation, customs compliance, customer service, team leadership, and profitability. The role ensures that the company delivers cost-effective and timely logistics solutions while complying with local and international laws and regulations.

Key Responsibilities

Operational Management:
- Oversee all day-to-day freight forwarding operations (air, sea, road, and multimodal).
- Ensure timely, efficient, and cost-effective movement of goods globally.
- Coordinate with carriers, customs brokers, warehouses, and agents.
- Ensure adherence to international trade regulations and compliance.

Business Development & Strategy:
- Develop and implement business strategies to grow freight forwarding business.
- Identify new markets, clients, and service offerings to increase revenue.
- Negotiate with suppliers, partners, and clients for best service terms.
- Analyse market trends and customer needs to adjust business plans.

Financial & Budget Oversight:
- Manage P&L for the freight forwarding division.
- Develop and monitor budgets, forecasts, and cost control measures.
- Maximise profitability while maintaining service excellence.

Leadership & Team Management:
- Lead and mentor operations, sales, and support staff.
- Set goals, monitor performance, and provide coaching and feedback.
- Promote a culture of continuous improvement, customer focus, and accountability.

Customer & Stakeholder Relations:
- Serve as the escalation point for key accounts and service issues.
- Build long-term relationships with clients and partners.
- Ensure high levels of customer satisfaction and service quality.

Compliance & Risk Management:
- Ensure full compliance with international trade laws and customs regulations.
- Implement and maintain health, safety, and environmental standards.
- Oversee the integrity and accuracy of documentation and processes.

Qualifications

Education & Experience:
- Logistics, Supply Chain, Business, or related field

-Preferred not essential Minimum of 7–10 years of experience in freight forwarding, with at least 3–5 years in a senior management role.
- Deep knowledge of global logistics, shipping, Incoterms, and customs procedures.

Skills & Competencies:
- Strong leadership, organisational, and decision-making skills.
- Excellent negotiation and interpersonal abilities.
- Proficient in freight software, ERP systems, and Microsoft Office.

Key Performance Indicators (KPIs)

- On-time delivery rate
- Gross profit margin
- Customer satisfaction score
- Operational efficiency and cost control
- Staff retention and team performance

Kenect Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Kenect Recruitment Ltd is an Equal Opportunities Employer.

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Job Type: Full-time

Pay: Up to £50,000.00 per year

Benefits:



* Company pension
* Free parking
* On-site parking



Schedule:



* Monday to Friday



Work Location: In person

Reference ID: MTH/333

Company Info

Kenect Recruitment Ltd
Burton-Upon-Trent, Staffordshire, United Kingdom

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