Freight Forwarding - Account Manager

WR Logistics; Altrincham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable logistics firm in Manchester seeks an Account Manager to oversee the shipment cycle. The ideal candidate will have a strong background in freight forwarding and be adept at managing client relationships. This full-time position offers a competitive salary and opportunities for personal development within a supportive team-oriented environment.

Benefits

Opportunity for personal development

Positive working culture

Competitive salary package

Qualifications

• Solid background in freight forwarding is essential.
• Experience in managing end-to-end transport operations.
• Ability to build strong client relationships.

Responsibilities

• Manage the full shipment cycle for imports, exports, and cross-trade.
• Handle quotations, bookings, and customs clearance.
• Monitor customer activity and identify new opportunities.

Skills

Freight forwarding experience

Customer relationship management

Operations management

Job description

Freight Forwarding - Account Manager

Location: Manchester, UK

Job Type: Permanent / Full-Time

Salary: Competitive salary on offer depending on experience

This is an operations-focused role that combines customer management with end-to-end control of the transport cycle across air, ocean and road.

A fantastic opportunity for someone with a solid background in freight forwarding who thrives in a collaborative, team-oriented environment and is keen to contribute to operational excellence.

Key Responsibilities

• Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade.
• Handle quotations, bookings, pre-alerts, customs clearance, delivery, billing, and costing.
• Build and maintain strong relationships with clients, including regular visits and check-in calls.
• Ensure all company SOPs and compliance standards are adhered to.
• Collaborate with suppliers, carriers, and overseas agents to secure competitive rates and efficient solutions.
• Monitor customer activity, identify new opportunities, and take remedial action where required.
• Accurately cost and invoice files, maintaining KPI service standards.
• Provide proactive updates to clients on shipment status.

What's on Offer?

• Opportunity to join a growing, forward-thinking business.
• Positive and supportive working culture.
• Scope for personal development and progression within the company.
• Competitive salary package (dependent on experience).

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.