Freight Coordinator

Freight Coordinator - Witham, Essex - Up to £35,000

Role Overview

Our client is seeking an experienced Freight Coordinator to join a fast-paced and dynamic logistics environment. The ideal candidate will bring at least five years of hands-on experience in freight forwarding, with a strong focus on export operations. You will play a key role in managing the full cycle of import/export shipments, ensuring compliance with international regulations and maintaining a high standard of customer service.

Hours: Monday to Friday: 08:00am to 17:00pm

Salary: £32,000 - £35,000 (depending on experience)

Benefits

1. 20 days annual leave plus bank holidays
2. Pension scheme
3. Long service awards (including extra holiday days)
4. Performance-based bonuses
5. Free on-site parking

Key Responsibilities

1. Manage the end-to-end export process, including compliance with country-specific requirements
2. Serve as the primary contact for customer communications
3. Handle supplier and customer queries efficiently
4. Ensure timely and accurate billing
5. Oversee all aspects of export shipments
6. Resolve customer issues and provide excellent service
7. Maintain accurate and timely documentation flow
8. Operate independently within the export workflow
9. Demonstrate solid knowledge of supplier terms, delivery conditions, Incoterms, and purchasing terms
10. Utilize internal computer systems and manage invoicing effectively
11. Understand and apply Customs regulations and export documentation procedures
12. Communicate clearly and professionally
13. Manage time and workload independently

Requirements:

1. Experience with a UK based freight forwarder (Min. 5 years experience)
2. UK based with right to work in the UK (No sponsorship on offer)
3. Strong understanding of UK freight procedures
4. Computer literate with Microsoft Office (and/or other logistics platforms)
5. Strong organisational and communication skills
6. Attention to detail and ability to manage multiple shipments