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Freight Coordinator

WR Logistics

Greater London

On-site

GBP 29,000 - 35,000

Full time

28 days ago

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An established industry player is looking for a dedicated Project Freight Coordinator to enhance client relationships in the Fine Art Shipping sector. This role involves ensuring exceptional customer service, collaborating with teams, and managing administrative tasks to support smooth operations. The ideal candidate will have experience in client-facing roles and a passion for maintaining professionalism in a dynamic environment. Join a forward-thinking company where your contributions will significantly impact the logistics industry, and enjoy a supportive workplace culture that values ongoing learning and flexibility.

Experience in Fine Art Shipping is essential for this role.
Proven track record in client-facing roles with excellent customer service.

Maintain strong client relationships and ensure customer satisfaction.
Collaborate with team members for smooth day-to-day operations.
Handle administrative tasks and support various departments.

Client Relationship Management

Customer Service

Problem Resolution

Team Collaboration

Administrative Skills

Experience in Fine Art Shipping

Client-facing Roles Experience

Freight Coordinator - SE London - Up to £35,000

Location: SE London, UK
Salary: Up to £35,000 (DOE)
Working Hours: Monday - Friday, 9:00am - 5:30pm

About the Role

We are seeking a dedicated and professional Project Freight Coordinator to join our client who are within the Fine Art Shipping industry. In this role, you will be responsible for maintaining strong client relationships, ensuring customer satisfaction, and supporting various departments to ensure smooth day-to-day operations.

Key Responsibilities:

Client Relationship Management: Maintain positive client relationships and set clear expectations.
Team Collaboration: Work as part of a dynamic team within the department to ensure smooth operations.
Client Communication: Interact with clients via phone, email, and face-to-face meetings, providing exceptional customer service.
Problem Resolution: Liaise with the head of department to address any issues or concerns promptly.
Adherence to Procedures: Follow company procedures and health & safety regulations to maintain a professional working environment.
Administrative Duties: Handle all administrative tasks related to client and department needs.
Ongoing Learning: Attend professional and educational courses as required to expand knowledge and skills.
Promoting Professionalism: Uphold high standards of professionalism and contribute to a positive workplace culture.
Flexibility: Be available to work away from base and assist in other departments as needed.
Office Support: Answer the office phone, assist with client inquiries, and support ad hoc duties as required.

Requirements:

Previous experience working with a UK-based Fine Art Shipping Company.
Proven experience in client-facing roles, providing exceptional customer service.
Experience with Customs Clearances is desirable but not essential.
Full right to live and work in the UK.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.

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