Freelance Software Trainer (Hertfordshire)

SchoolGrid; Hatfield; On-site; GBP 34,000 - 55,000; Part time

Benefits offered by this job

Flexibility

Mileage and expenses allowance

Growth opportunities

Full training and support

Job summary

SchoolGrid is seeking an experienced Freelance Software Trainer to join our expanding team in Hertfordshire. You will visit client schools across the UK to deliver high-quality on-site training and support, taking ownership of hardware setup and on-site installation of SchoolGrid terminals.

Full training and shadowing will be provided before solo site visits, ensuring you are confident representing us. You should be prepared to travel to schools within your area and maintain professional,

Qualifications

• Excellent written and verbal communication skills with a calm and confident manner.
• A methodical, problem solving mindset with an eye for detail.
• Empathetic and patient, with a genuine commitment to helping clients succeed.
• Collaborative team player who thrives in a fast moving environment.

Responsibilities

• Training & Support: Attend client sites to train new or existing staff on how to get the most out of the SchoolGrid platform.
• Installation: Complete pre-installation site visits and set up/install SchoolGrid computer terminals efficiently.
• Professional Representation: Represent SchoolGrid professionally at all times, building trusted relationships with school staff and caterers.

Skills

Communication

Problem solving

Empathy

Teamwork

Verbal communication

Professional appearance

DBS check

Travel readiness

Job description

Freelance Software Trainer (Hertfordshire)

Hatfield, United Kingdom | Posted on 12/03/2026

SchoolGrid provides kitchen management software to primary and secondary Schools and Caterers across the public sector. We have a proven track record of increasing meal uptake, productivity and efficiency as well as reducing staffing and food costs along with food wastage.

As a friendly and supportive team and we pride ourselves on maintaining an excellent track record of customer satisfaction, and we provide our staff with the time and support they need to succeed.

We’re a fast-growing company who are seeking talented and passionate people to join us on our journey.

Job Description

We’re looking for professional, organised, and people focused Freelance Software Trainers to join our expanding team.

About Us

SchoolGrid provides trusted software solutions to primary and secondary schools, catering providers, and local authorities across the UK. With deep experience in the school catering space, we pride ourselves on building long term partnerships and delivering technology that works in the real world. Due to rapid company growth, we are looking to expand our freelancer portfolio to ensure our clients receive excellent, on site support and training.

The Role

This role is all about helping our clients succeed from day one. You will be the face of SchoolGrid on site, visiting new and existing client schools to deliver high quality training and support. You will take ownership of the physical setup, including pre installation site visits and setting up SchoolGrid computer terminals.

Full training and shadowing with an experienced staff member will be provided before you attend any sites solo, ensuring you are fully confident and equipped to represent us.

Key Responsibilities

• Training & Support: Attend client sites to train new or existing staff on how to get the most out of the SchoolGrid platform.
• Installation: Complete pre-installation site visits and set up/install SchoolGrid computer terminals efficiently.
• Professional Representation: Represent SchoolGrid professionally at all times, building trusted relationships with school staff and caterers.
• Compliance: Strictly follow school protocols, safeguarding procedures, and maintain high standards of confidentiality and data protection.
• Reliability: Ensure punctual attendance and provide a reliable, consistent service to our clients.

Requirements

We are looking for candidates who have prior experience in a client facing training role. This does not strictly need to be within the software sector; however, you must have a track record of successfully onboarding or training on a product, system, or process. If you have experience demonstrating how things work and guiding users patiently through a learning curve, we want to hear from you.

Key Skills and Requirements

• Excellent written and verbal communication skills, with a calm and confident manner.
• A methodical, problem solving mindset with an eye for detail.
• Empathetic and patient, with a genuine commitment to helping clients succeed.
• Collaborative team player who thrives in a fast moving environment.
• Communication: A professional attitude with strong verbal communication skills; you should be confident explaining systems to varied audiences.
• Appearance: Smart appearance is essential (Company polo shirt provided).
• Checks: A valid DBS certificate (or a willingness to obtain one).
• Mobility: Ability to travel to schools within your local area, with the flexibility to travel further afield when required.

What We Offer

• Flexibility: Flexible freelance work to suit your schedule.
• Expenses: Mileage and expenses allowance.
• Growth: Ongoing opportunities within a growing company.
• Support: Full support and training provided to ensure your success.