Freelance Luxury Brand Evaluator - Swindon and Exeter

CXG; Barton; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading customer experience agency in the UK is seeking Customer Experience Evaluators to provide feedback on luxury brands. As an evaluator, you will conduct evaluations online and in-store, ensuring your insights contribute to enhancing brand experiences. This flexible role requires no prior experience, just an eagerness to provide honest feedback. Perfect for those passionate about premium brands.

Qualifications

• Must be 18 years or older.
• Existing client of premium and luxury brands.
• No prior experience needed, we look for honest feedback from real customers.

Responsibilities

• Conduct discrete evaluations of luxury brands in-store and online.
• Provide objective feedback about experiences.
• Complete questionnaires after each evaluation.

Skills

Observant

Detail-oriented

Punctual

Organized

Job description

Overview

Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.

Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.

Responsibilities

• Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both
• Provide objective feedback about your experiences
• Choose assignments that align with your profile and interests
• Complete questionnaires after each evaluation
• Comply with all given project objectives and special requirements from the luxury brand we represent

How to Apply

• Register on live.cxg.com and receive an email with your credentials
• Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you
• Check the welcome package' and pass the general certification
• You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you

About CXG

CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.

Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.

Requirements

• Must be 18 years or older
• Existing client of premium and luxury brands
• Not contractually engaged with any retail brands, to maintain integrity
• Punctual, organized, detail-oriented, reliable
• Observant, passionate about customer experience
• No prior experience needed, we look for honest feedback from real customers