Freedom of Information and Subject Access Requests Manager

NHS West Yorkshire Integrated Care Board; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

NHS West Yorkshire Integrated Care Board is seeking an experienced information rights professional to lead the FOI, Environmental Information Regulations (EIR) and Subject Access Request service. You will oversee complex disclosures, apply exemptions and public interest considerations, and ensure high-quality information rights responses within statutory timescales.

Joining the Information Governance team, you will work with senior leaders to shape policies and practices that promote openness,

Qualifications

• Educated to degree level or equivalent or significant senior experience.
• Significant experience with FOI, EIR or data protection legislation.
• Experience handling confidential information and complex disclosures.
• Ability to meet tight statutory deadlines with accurate responses.

Responsibilities

• Oversee FOI, EIR and SAR responses from intake to final disclosure.
• Log requests promptly, allocate work and monitor statutory deadlines.
• Provide expert advice on exemptions and public interest considerations.
• Coordinate ICO enquiries and manage escalation of reputational issues.
• Develop and maintain policies, procedures and publication scheme.

Skills

Communication skills

Attention to detail

Judgement under pressure

Information governance software

Education

Degree level or equivalent

Data Protection qualifications

Freedom of Information qualifications

Records Management qualifications

Job description

NHS West Yorkshire Integrated Care Board

Freedom of Information and Subject Access Requests Manager

The closing date is 30 November 2026

NHS West Yorkshire Integrated Care Board isseeking an experienced information rights professional to lead, oversee andcontinually develop our Freedom of Information, Environmental InformationRegulations and subject access request service.

Working within our wider Information Governanceteam, you will

bring extensive knowledge of information rightslegislation and the confidence to oversee complex casework, apply exemptionsand public interest considerations, manage sensitive disclosures and ensurehigh-quality information rights responses are delivered within statutorytimescales.

This is an influential position where you will applyyour specialist expertise and professional judgement, work with seniorleaders across the organisation and help to continue to shape and uphold policiesand practices that promote openness, accountability and public confidence.

You will join a supportive and inclusiveorganisation that values your ideas, invests in your development and supportsyou to succeed.

Main duties of the job

Asa key member of the information governance team you will:

Oversee the end-to-end coordination andquality of responses under the Freedom of Information Act (FOI), EnvironmentalInformation Regulations (EIR) and data protection legislation.

Ensure requests are logged promptly,allocated appropriately and monitored against statutory deadlines.

Compile clear, accurate and high-qualitywritten responses.

Provide expert advice on complexdisclosure decisions, exemptions, redactions and public interestconsiderations.

Coordinate the ICBs response toInformation Commissioners Office enquiries and escalated serious orreputational issues.

Manage and maintain the FOI, EIR andsubject access request disclosure log and the ICBs publication scheme.

Develop and maintain FOI, EIR and subjectaccess policies, procedures, strategies, protocols and working practices.

Build organisational capability throughspecialist advice, training and a network of FOI champions.

Develop performance measures, analysetrends and provide regular reports on compliance with statutory requirementsto senior leaders and the Audit and Risk Committee.

Line manage the FOI and SAR Assistant, supportingtheir further professional development.

About us

NHSWest Yorkshire ICB is responsible for improving population health andreducing inequalities to meet the diverse health needs of its population andis part of the West Yorkshire Health and Care Partnership which includesorganisations, local councils, health and care providers and voluntary,community and social enterprise organisations.

Weare passionate about creating an inclusive workplace that promotes and valuesdiversity; we see this as a strength and part of our founding mission, valuesand behaviours. We know through experience that different ideas, perspectivesand backgrounds create a stronger and more creative work environment thatdelivers patient outcomes.

Weare committed to creating the best place to work, where your contribution isvalued, your wellbeing is supported, and all our colleagues can reachtheirfull potential. We welcome and encourage applications from all areas of thecommunity, who meet the criteria for the role, regardless of their protectedcharacteristics.

Weoperate a Carer friendly working environment that is supportive andinclusive. We actively encourage Carers to self-identify themselves and areoffered a working Carer passport.

Weare a Disability Confident Employer and commit to shortlisting suitableapplicants who meet the essential criteria for an interview. Please inform usof any adjustments you may require.

Job responsibilities

Youwill join an organisation with a major role in improving outcomes, tacklinghealth inequalities and securing the best value for people across WestYorkshire. The breadth and visibility of this post will give you theopportunity to work with a wide range of senior leaders, influence practicebeyond your immediate team and lead improvements to a service that matters toindividuals, the public and the organisation.

Youwill work autonomously, applying expert judgement to complex, sensitive andhigh-profile cases. You will influencepolicy and service improvement beyond your immediate team, turninglegislation, ICO guidance and national NHS developments into effectivepractice.

Youwill provide trusted advice and present detailed briefings to the Head ofInformation Governance, Director of Corporate Services, Executive ManagementTeam, committees and stakeholder groups.

Youwill develop collaborative relationships, sharing learning and identifyingbest practice and use performance intelligence to identify risks andstrengthen statutory compliance.

Youwill bring resilience, emotional intelligence and integrity to a roleinvolving sustained concentration, competing priorities, strict deadlines andsensitive stakeholder discussions.

Pleaserefer to the attached Job Description and Person Specification for fulldetails of the role and responsibilities.

Person Specification

Additional Requirements

• Highly resilient with the ability to cope under pressure.
• Team player committed to open collegiate relationships and corporate effectiveness.
• Integrity and ability to engender trust and respect from colleagues at all levels.
• Able to work flexibly to meet the needs of the service and ensure a customer focused response.
• Able to build and sustain relationships at all levels, actively involving stakeholders where appropriate.
• Credible, trustworthy and able to inspire confidence in others.

Qualifications

• Educated to degree level or equivalent or significant experience of working in a similar role at senior level.
• Significant prior experience of working in the function within a large and complex organisation.
• Experience of working effectively with highly confidential and sensitive information.
• Experience of meeting strict deadlines, working under pressure and dealing with conflicting priorities.
• Experience of working with others using a project management approach
• Relevant qualifications in Data Protection, Freedom of Information, Records Management
• NHS experience

Experience

• Extensive working knowledge of relevant legislation.
• Excellent written and verbal communication skills.
• Attention to detail, able to work accurately, identifying errors quickly and easily.
• Ability to exercise judgement.
• Computer literate familiar with relevant software packages.
• Ability to prioritise own workload in order to meet strict deadlines.
• Ability to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
• Ability to build strong relationships within and beyond the ICB.

Employer name

NHS West Yorkshire Integrated Care Board