Free Training Customer Service and PSD for Unemployed Londoners - Starts 8th May

Step Ahead Recruitment Ltd.; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is offering a fully funded online training programme designed to enhance your confidence and career prospects. Participants will receive £2,200 worth of accredited training, including two nationally recognized qualifications. This initiative guarantees job interviews for roles paying at least the London Living Wage, along with personalized career coaching and employment support. Ideal for individuals aged 19 and over who are currently unemployed and reside in a London borough, this opportunity is a stepping stone to a successful career. Don't miss out on this chance to secure your future!

Benefits

Fully funded training

Career coaching

Guaranteed job interviews

Accredited qualifications

Qualifications

• Gain skills in teamwork, effective communication, and customer service.
• Learn to manage personal finances and set career goals.

Responsibilities

• Provide high-quality customer service in hospitality settings.
• Work effectively within a team and meet workplace expectations.

Skills

Teamwork

Effective Communication

Customer Service

Personal Finance Management

Diversity Awareness

Education

NCFE Level 1 Certificate in Personal and Social Development

NCFE Level 2 Certificate in Customer Service for Hospitality

Job description

Fully Funded Customer Service & Personal Development Training
Programme Value: £2,200 | Starts 7th May 2025

Looking to build your confidence, earn industry-recognised qualifications, and improve your job prospects? This fully funded online training programme offers the essential skills and support you need to succeed in today’s job market – at no cost to you.

What You’ll Receive

• £2,200 worth of accredited training – completely free

• Two nationally recognised NCFE qualifications

• Guaranteed job interviews for roles paying at least the London Living Wage

• One-to-one career coaching and employment support

Qualifications and Skills You’ll Gain

NCFE Level 1 Certificate in Personal and Social Development
Develop key skills to boost your confidence and career readiness, including:

• Identifying personal strengths and areas for growth

• Setting and achieving career goals

• Teamwork and effective communication

• Understanding diversity, inclusion, and self-awareness

• Managing personal finances and budgeting

NCFE Level 2 Certificate in Customer Service for Hospitality
Learn the skills employers are looking for in customer-facing roles:

• Providing high-quality customer service

• Working effectively in a team

• Meeting workplace expectations

• Understanding legal and compliance requirements in the hospitality sector

Who Can Apply?

This programme is open to individuals who:

• Live in a London borough

• Are aged 19 or over

• Are currently unemployed

• Have the right to live and work in the UK
  (Please note: Student visa holders are not eligible)

Start Date: Wednesday, 7th May 2025
Places are limited and offered on a first-come, first-served basis.

Don’t miss this opportunity to gain valuable qualifications and move forward in your career.
Apply now to secure your place.