Free Customer Service and PSD Training for Unemployed Londoners - Starts 14th May

Step Ahead Recruitment Ltd.; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An innovative training programme offers free customer service and personal development training, valued at £2,200. This initiative equips participants with essential skills and qualifications, ensuring they stand out in the job market. With guaranteed job interviews and tailored career coaching, this opportunity is designed for individuals aged 19 and over who are currently unemployed and reside in London. Don't miss this chance to invest in your future and enhance your employability with industry-recognised qualifications, all at no cost.

Benefits

Free Training

Career Coaching

Guaranteed Job Interviews

Qualifications

• Recognise strengths and set meaningful career goals.
• Deliver excellent customer service and understand workplace expectations.

Responsibilities

• Participate in fully funded online training to boost confidence.
• Receive dedicated one-to-one career coaching and employment support.

Skills

Teamwork

Communication Skills

Customer Service

Financial Awareness

Education

NCFE Level 1 Certificate in Personal and Social Development

NCFE Level 2 Certificate in Customer Service for Hospitality

Job description

Step Into Your Future: Free Customer Service & Personal Development Training
Programme Value: £2,200 | Starts Wednesday, 14th May 2025

Are you ready to boost your confidence, earn industry-recognised qualifications, and take the next step towards a rewarding career? This fully funded online training programme is designed to equip you with the practical skills and personalised support you need to stand out in today’s competitive job market – all at no cost to you.

What You’ll Gain

• £2,200 worth of accredited, professional training – completely free

• Two nationally recognised NCFE qualifications

• Guaranteed job interviews for roles paying at least the London Living Wage

• Dedicated one-to-one career coaching and employment support

Qualifications & Skills

NCFE Level 1 Certificate in Personal and Social Development
Build the confidence and mindset employers value most:

• Recognise your strengths and set meaningful career goals

• Improve teamwork and communication skills

• Learn to manage your money and build financial awareness

• Gain a deeper understanding of diversity, inclusion, and self-awareness

NCFE Level 2 Certificate in Customer Service for Hospitality
Master the practical skills needed for front-line roles:

• Deliver excellent customer service

• Understand expectations in a professional workplace

• Work confidently as part of a team

• Learn the key legal and compliance standards in hospitality

Who Can Apply?
This programme is open to individuals who:

• Live in any London borough

• Are aged 19 or over

• Are currently unemployed

• Have the legal right to live and work in the UK
  (Please note: this programme is not open to student visa holders)

Next Programme Start Date: Wednesday, 14th May 2025
Spaces are limited and allocated on a first-come, first-served basis.

Ready to invest in your future? Apply now and take the first step towards a more confident, employable you.