Fraud Support Intelligence Officer

West Northants Council; Northampton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Join West Northants Council as a part-time Fraud Support Intelligence Officer. In this role, you'll manage communications between the Council and DWP, supporting fraud investigations and ensuring the integrity of benefit systems. Ideal for detail-oriented individuals with experience in benefit systems.

Qualifications

• Experience with Housing Benefit and Council Tax systems.
• Ability to produce formal written reports.

Responsibilities

• Manage information exchange between the Council and DWP.
• Prepare evidence and formal statements for prosecutions.
• Assist with fraud enquiries and deliver awareness sessions.

Skills

Attention to Detail

Communication

Data Analysis

Education

Experience with Benefit Systems

Job description

Are you looking for a meaningful part-time role (22 ½ hours per week) where you can make a real difference? This is an exciting opportunity to join our team within the Audit & Risk Management Service, supporting our colleagues in the wider Finance Directorate and across the Council.

We are looking for a diligent and proactive Fraud Support Intelligence Officer to join the Counter Fraud Team at West Northamptonshire Council. In this key role, you will act as the Single Point of Contact (SPOC) between the Council and the Department for Work and Pensions (DWP), ensuring effective communication and the timely exchange of information during welfare benefit fraud investigations. This is a great opportunity to contribute to the protection of public funds by supporting complex investigations and helping to maintain the integrity of our benefit systems.

What will you be doing?

You will support benefit fraud investigations by managing the information exchange between the Council and the DWP, ensuring accurate data is shared promptly. Your work will involve preparing evidence and formal statements for potential prosecutions, assessing fraud referrals, and identifying discrepancies through data matching. You’ll also assist with wider fraud enquiries across Council services, deliver awareness sessions, and provide statistical updates to support the team’s ongoing work.

About you

You will be detail-oriented, methodical, and confident in interpreting and presenting complex information. Your experience working with benefit systems, particularly Housing Benefit and Council Tax, will enable you to make informed decisions and provide high-quality support during investigations.

You’ll be comfortable producing formal written reports, liaising with investigators and colleagues, and presenting evidence in court when needed. As a strong communicator and team player, you’ll also have the initiative to work independently and contribute to wider fraud prevention efforts across the Council.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Councilhttps://youtu.be/lV0EfeUF4aU

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions- watch WNC colleagues explainwhat DEI means to us .

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email [e-mail] for support.

West Northants Council, where careers thrive.

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