Enable job alerts via email!

Fraud Strategy - Portfolio Manager

TSYS Managed SVCS EMEA, LTD (GB)

Milton Keynes

On-site

GBP 40,000 - 60,000

Full time

5 days ago
Be an early applicant

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Start fresh or import an existing resume

Job summary

A leading payment technology company is seeking an experienced professional to manage credit card fraud cases. This role involves collaborating on fraud prevention measures, training team members, and performing data analysis to mitigate risks. Candidates should have significant experience in fraud detection and client management.

Qualifications

  • Bachelor's Degree required; relevant experience may substitute.
  • 6+ years related professional experience; 1-2 years in supervisory role preferred.

Responsibilities

  • Manage cases of credit card fraud and conduct investigations.
  • Develop anti-fraud processes and communicate with clients.
  • Conduct data analysis and SQL queries.

Skills

Fraud Prevention
SQL Querying
Client Relations

Education

Bachelor's Degree
Relevant Degree in related field

Job description

Social network you want to login/join with:

col-narrow-left

Client:

TSYS Managed SVCS EMEA, LTD (GB)

Location:

Milton Keynes, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

8601b76b3ab9

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

col-wide

Job Description:

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Manages the management of active cases involving credit card fraud. Oversees the fact gathering and investigation process and advises on actions for resolution to ensure Service Level Agreements are maintained. Collaborates with legal and other business units along with client leadership and relevant government agencies as necessary in the development of policies, programs and other efforts designed to detect, identify and resolve fraudulent activity. Works with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness identifying fraud. Researches, selects, and manages the software programs utilized in research efforts to review and analyze transactions and customer records in search of fraudulent activities.

What Part Will You Play?

  • Establishes and directs work flow and goals to mitigate and prevent losses through daily monitoring of current fraud trends. Communicates new fraud recognition techniques to help mitigate company wide losses.
  • Attends meetings with existing and potential clients to notify of fraudulent trends within the industry. Implements anti-fraud processes to prevent fraudulent payments, transactions, and account registrations. Manages the continuous monitoring of data and patterns to keep fraud losses within company standards.
  • Provides training and guidance to front line leaders (supervisors) to ensure quality performance and proper handling of sensitive data.
  • Collaborates with Client Relations team to deliver Client contractual requirements. Serves as a point of contact to existing clients to provide subject matter expertise on items such as best practices for fraud risk policy.
  • Conducts analysis and ad-hoc SQL queries continuously for team members and other departments. Queries data and manages all data profiling, report creation, and analysis of information.
  • Not an exhaustive list; other duties as assigned.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
  • Typically a minimum of 6 years
  • related professional experience and prefer a minimum of 1-2 years experience in a supervisory position.


Preferred Qualifications

  • None Identified

What Are Our Desired Skills and Capabilities?

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.