Fraud Risk Strategy Lead

web3-resources; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Fraud Strategy Lead to enhance fraud detection and risk mitigation strategies across its innovative Web3 platform. This role involves collaborating with diverse teams to develop insights into fraud patterns and implementing effective solutions. With a focus on identity fraud and payments fraud, you will drive strategic results in a fast-paced environment. If you have a strong background in fraud management and a passion for technology, this opportunity is perfect for you. Join a forward-thinking company committed to shaping the future of digital ownership.

Benefits

Equity Package

Unlimited Holidays

Paid Parental Leave

Home Office Setup Allowance

Monthly Budget for Products

Disruptive Work Environment

Diversity and Inclusion Initiatives

Qualifications

• 6+ years of fraud management experience in payments or related industries.
• Expert knowledge of fraud and financial crime regulations.
• Strong understanding of SQL and business analytics tools.

Responsibilities

• Develop fraud detection strategies and risk assessments.
• Monitor key fraud metrics and report findings.
• Collaborate with cross-functional teams to implement solutions.

Skills

Fraud Management

Risk Assessment

SQL

Business Analytics Tools

Decision Making

Problem Solving

Communication

Mentoring

Strategic Thinking

Cross-Functional Collaboration

Education

BSc in Law

MSc in Computer Science

Degree in Criminology

Degree in Physics

Degree in Econometrics

Tools

Looker

Tableau

Job description

Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratizing technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What we do

We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 30 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

This role can be performed in London or remotely from the United Kingdom.

About the Opportunity

As a Fraud Strategy Lead, you will play a key role in safeguarding the integrity of MoonPay’s platform and clients by identifying and mitigating fraud risks across our suite of products and services. You will be responsible for developing and enhancing fraud detection and risk mitigation strategies, with a focus on identity fraud, payments fraud, account takeover (ATO), and fraud incident investigation, all while ensuring that decisions are based on robust analytics and large-scale data sets.

Using data-driven insights, you will develop a deep understanding of MoonPay's fraud prevention capabilities and collaborate with cross-functional teams including data science, security, compliance, product, and engineering to implement effective solutions.

This is an excellent opportunity to leverage your expertise in risk management and fraud prevention to drive strategic and impactful results, and grow your career in a fast-paced, dynamic environment.

What you will do

• Develop in-depth knowledge of MoonPay’s data sources, user behaviour, and products and services to gain insights into fraud patterns and assist in building out the Trust & Safety strategy;
• Provide Fraud subject matter expertise on new market launches, new products and services, and new payment methods to ensure that fraud mitigation requirements are met;
• Set up and own a Fraud Risk Management program conducting regular fraud risk assessments, reporting high-impact findings to key stakeholders across the business;
• Define and monitor key fraud metrics to understand the root causes of fraud and inform product and engineering roadmaps and ultimately, the long-term Trust & Safety strategy;
• Provide reporting to senior management that highlights trends in refunds, chargebacks, and emerging fraud;
• Assist in the development of new tools for use in fraud detection and prevention;
• Assist in key vendor management activities across Trust & Safety;
• Build out a robust governance framework to oversee the high-impact operational activities within Trust & Safety;
• Work effectively with team members and leadership by sharing ideas and knowledge in a constructive and positive manner;
• Champion fraud awareness across MoonPay and create a trusted network of peers across the company;
• At least 6 years of fraud management experience in fraud and risk in payments, crypto, e-commerce, or related industries;
• Expert knowledge of fraud, financial crime, and regulatory changes across crypto, payments, and e-commerce;
• Strong understanding and ability with SQL and business analytics tools (e.g., Looker, Tableau);
• Must have strong decision-making ability and be self-disciplined;
• Experience working with technology teams to design and implement fraud solutions;
• Demonstrated strategic thinking and cross-functional influence, with the tenacity to keep issues top of mind with relevant stakeholders;
• Ability to prioritize incoming escalations and requests appropriately using clear communication;
• An independent problem solver, able to work autonomously, capable of translating complex thinking into practical applications for diverse audiences;
• A communicative person who values building strong relationships with colleagues and partners and enjoys mentoring and sharing their experience with others;
• Comfortable working fluently in English, both written and spoken;
• Trustworthy character;
• BSc, MSc, or equivalent, preferably in Law, Computer Science, Criminology, Physics, Econometrics, or comparable fields;
• Strong interest in crypto and payments.

Most importantly, you will embody the core principles that everyone here at MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do — they are…

O - Own It

C - Crypto Curious

Benefits include: equity package, unlimited holidays, paid parental leave, home office setup allowance, monthly budget for our products, working in a disruptive and fast-growing industry, and more.

We encourage applicants from diverse backgrounds and welcome those who may not meet 100% of the listed criteria, emphasizing skills can be learned and diversity is valued.

Please let us know if you require any accommodations for the interview process.

Commitment To Diversity

At MoonPay, we believe every voice matters and are committed to creating an inclusive environment where everyone can bring their authentic selves. We are an equal opportunity employer and prohibit discrimination and harassment of any kind.

We also provide reasonable accommodations for qualified individuals with disabilities during our hiring process. Please inform our Talent Team if you need assistance.

Be aware that MoonPay does not conduct AI-led interviews without a recruiter or team member on video call. We will not ask for personal identification documents or money during the interview process. Beware of fraudulent communications claiming to be from MoonPay.