Fraud Risk Manager

WorldFirst; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in London seeks an experienced Risk Manager to support fraud risk management and enhance operational efficiency. You will leverage your expertise in cross-border trade and payment institutions while collaborating with cross-functional teams to identify risks and provide innovative solutions. Candidates should have 5+ years in risk management and strong project management skills.

Qualifications

• 5+ years of experience in risk management, preferably in the financial sector.
• Experience in cross-border payment institutions is preferred.
• Strong team collaboration and project management skills.

Responsibilities

• Support fraud risk management in UK/EEA.
• Coordinate with internal stakeholders on risk solutions.
• Identify and analyze business and customer pain points.

Skills

Risk management

Project management

Cross-border trade knowledge

Excellent communication

Education

Bachelor's degree or higher

Job description

Description

Position at WorldFirst

Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

Ant International strives to become the most trusted digital services connector to achieve sustainable growth of global commerce.

With a focus on Travel, Trade, Technology, and Talent, Ant International is committed to enhancing the digital mindset and capacities of businesses worldwide. Through fostering collaborative efforts with partners, we are driving responsible innovation and increase market accessibility for global SMEs.

We do so across our 4 key businesses: Alipay+, Antom, WorldFirst and ANEXT Bank.

What You\'ll Do:

• Primarily support Worldfirst's fraud risk management in UK/EEA. Require an in-depth understanding of cross-border trade and payment business models, and independently conduct risk assessments, identify potential risks, and design solutions for the business team. Leverage innovative capabilities to facilitate business goal achievement.
• Manage solution-based projects and coordinate with internal stakeholders across functions (e.g., product and technical teams) to ensure risk solutions are timely delivered and continuously track their effectiveness.
• Participate in the development of new products and business processes. Efficiently develop or update SOPs based on business and risk management requirements. Provide training to cross-functional team members.
• Proactively identify new fraud and cybercrime threats by reviewing and investigating suspected or fraud cases. Continuously refine the internal risk control framework, policies, fraud management engine, and operational procedures to mitigate risks.
• Continuously identify and analyze business and customer pain points. Design innovative and intelligent operational solutions from data-driven insights and product-oriented approaches to enhance operational efficiency and customer experience. Coordinate cross-team collaboration efforts to implement these solutions.
• Maintain effective communication with business teams and collaborate on joint investigations, risk assessments and experience enhancement projects across departments.

What we are looking for:

• Bachelor\'s degree or higher in a relevant field; 5+ years of experience in risk management matters; prior experience in cross-border collection and payment institutions, banks, or consulting-related industries is preferred.
• Strong project management experience, excellent team collaboration skills, and the ability to work under pressure.
• Demonstrated ability to think independently, summarize findings, and possess a strong sense of curiosity and self-motivation to proactively identify issues, propose solutions, and follow through on their implementation.
• Excellent English communication skills, both spoken and written.