Fraud Risk & Controls Leader — Second Line Oversight

Klarna; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Klarna is seeking an experienced Senior Fraud Risk professional to join the second line in London. You’ll ensure fraud risk is identified, measured, and managed within the bank’s risk appetite, guiding governance and compliance across multiple teams.

Your role involves stakeholder engagement, data interpretation, and independent risk assessment. You will work with first-line teams to challenge controls and remediation plans, and influence regulatory discussions.

Qualifications

• 7+ years in fraud or risk, with payments and lending experience (APP fraud, account takeover, synthetic identity, first-party fraud, merchant fraud).
• Experience applying risk frameworks (Three Lines of Defense, risk appetite setting, RCSA).
• Ability to review a model without building it and understand precision, recall, drift, and back-testing results.
• Ability to interpret declining fraud rate in relation to risk appetite and controls.

Responsibilities

• Define and maintain the fraud risk taxonomy, risk appetite statements, and key risk indicators.
• Own the methodology for fraud risk assessments and run periodic assessments.
• Independently test and challenge first-line fraud controls (rules engines, ML models, manual reviews).
• Challenge first-line risk acceptance decisions and remediation timelines with business owners.
• Produce fraud risk MI and dashboards for risk committees and the Board.
• Monitor emerging fraud typologies and external threat intelligence; review material incidents and control breaches.
• Provide independent opinions on new products, markets, and material changes from a fraud risk perspective.
• Maintain the fraud risk policy and ensure first line follows it.
• Track regulatory developments (PSD2/PSD3, APP fraud, AML) and support regulatory exams.
• Coordinate with Financial Crime Compliance, Legal, and Internal Audit on differing cadences.

Skills

Fraud risk management

Risk frameworks

Stakeholder management

Data analysis

Model evaluation

Regulatory knowledge

Communication to boards

Job description

Klarna is seeking an experienced Senior Fraud Risk professional to join the second line in London. You’ll ensure fraud risk is identified, measured, and managed within the bank’s risk appetite, guiding governance and compliance across multiple teams.

Your role involves stakeholder engagement, data interpretation, and independent risk assessment. You will work with first-line teams to challenge controls and remediation plans, and influence regulatory discussions.