Fraud Prevention Manager

JR United Kingdom; Newport; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Fraud Prevention Manager to lead the development of fraud detection strategies. This hybrid role involves ensuring compliance with FCA regulations while enhancing customer experiences. You will oversee fraud investigations, monitor suspicious activities, and implement business improvements. Join a collaborative team that values your ideas and contributions, and enjoy a positive work environment with excellent benefits, including flexible working arrangements and a commitment to diversity.

Benefits

25 days annual leave + bank holidays

Optional Private Medical Insurance

Subsidised gym membership

Cycle to Work Scheme

Electric Car Scheme

Buy Annual Leave Scheme

Half-day seasonal shopping

Auto enrolment pension

Life Assurance

Company events and reward schemes

Qualifications

• Lead fraud detection strategies and business procedures.
• Conduct root cause analysis to identify system gaps.

Responsibilities

• Ensure daily fraud investigation in line with frameworks.
• Oversee fraud monitoring processes for suspicious activity.
• Identify fraud trends and develop related KPIs.

Skills

Fraud Detection

Analytical Skills

FCA Compliance Knowledge

Fraud Applications Proficiency

AML/CFT Knowledge

Education

Experience in Consumer Credit

Knowledge of Fraud Principles

Tools

Fraud Monitoring Tools

Reporting Software

Job description

Social network you want to login/join with:

Propel Finance, established in 1996, provides flexible and accessible finance to SMEs across the UK. Over 20 years, it has grown into one of the country's largest independent finance houses, delivering innovative finance solutions through teamwork and technology.

We are now looking to recruit a Fraud Prevention Manager to support our growth plans.

Our goal is to enhance our services, push boundaries, and create excellent customer experiences aligned with our values. If this excites you, consider joining us.

As a Fraud Prevention Manager, you will serve as a key contact for the business, leading the development and implementation of fraud detection strategies and business procedures that balance fraud risk, customer experience, and regulatory compliance, including FCA requirements.

Role responsibilities:

1. Ensure daily fraud investigation and detection in accordance with Fraud and Financial Crime frameworks.
2. Oversee Fraud Monitoring processes to review accounts and transactions for suspicious activity.
3. Identify fraud trends and develop reports and KPIs related to potential fraud.
4. Conduct root cause analysis to identify system gaps and prevent risks.
5. Lead fraud prevention initiatives, implement business changes, and recommend process improvements.
6. Manage Fraud Forum and provide fraud & financial crime training.
7. Require experience in a similar role within consumer credit.
8. Possess knowledge of fraud principles, procedures, and best practices.
9. Have a good understanding of FCA Handbook and related sourcebooks.
10. Be proficient with fraud applications and supporting technologies.
11. Have strong knowledge of AML/CFT, Data Privacy, and Bribery regulations.
12. Demonstrate strong analytical and reporting skills.

Why work here?

We offer a positive working environment and are an ambitious business. Our people drive our success. Everyone can contribute ideas, share suggestions, and be heard. It’s a collaborative workplace.

Propel embraces hybrid working with offices in Newport, London, and Manchester, plus a field sales team, ensuring close collaboration.

This is a hybrid role requiring 2 days per week in Newport.

Benefits include:

• 25 days annual leave + bank holidays
• Additional days after 5 years’ service
• Birthday day off
• Optional Private Medical Insurance
• Subsidised gym membership (£18.75/month)
• Cycle to Work Scheme
• Electric Car Scheme
• Buy Annual Leave Scheme
• Half-day seasonal shopping
• Auto enrolment pension (3% employer contribution)
• Life Assurance (3x salary)
• Company events and reward schemes

We are committed to diversity and inclusion, being a member of Stonewall’s Diversity Champions programme.

The Curve Group is Propel’s recruitment partner and a data processor. Their privacy policy is available at this link.