Fraud & Investigations Specialist

John Lewis Partnership; Bracknell; Hybrid; GBP 48,000 - 55,000; Full time

Job summary

Join the John Lewis Partnership as a Fraud & Investigations Specialist responsible for preventing and detecting fraud within the organization. Your role includes managing investigations, utilizing data, and providing insights to leadership while contributing to the improvement of fraud prevention measures. The position offers a hybrid working model and a fixed-term secondment until July 2026, based in Bracknell.

Qualifications

• Solid experience in assessing corporate functions for fraud risks.
• Experience in detecting and investigating corporate fraud, including conducting interviews.
• Understanding of Failure to Prevent Fraud offence.

Responsibilities

• Detect and investigate significant breaches of policy and crimes.
• Conduct timely assessments of intelligence and prioritize complex cases.
• Manage the lifecycle of Corporate Fraud Investigations.

Skills

Risk Assessment

Corporate Fraud Investigation

Analytical Skills

Collaboration

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Fraud & Investigations Specialist, you will be responsible for our efforts to prevent and detect internal and external crime. You will be responsible for end-to-end case management, from developing robust investigation plans and conducting detailed investigative interviews, to preparing comprehensive reports and delivering positive outcomes in line with Partnership, Employment, and Criminal Law standards.Leveraging various data sources and advanced technology, you will identify high-value and intricate corporate fraud cases, providing timely insights and updates to Senior Leadership. Your work will not only resolve individual incidents but also contribute to our continuous improvement in fraud prevention and risk mitigation.

• Expected salary - £48,000 - £55,000 per annum

• Contract type - This position is a Secondment/Fixed Term contract until July 2026

• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team typically spends up to 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings.

• Location - The role can be based at either our Bracknell or Pimlico campus based on your preference. Some ad hoc travel to other locations will also be required

Key responsibilities

• Detecting and investigating significant policy, procedure, and internal/external crime breaches within the John Lewis Partnership, ensuring investigations are resolved to the highest standards.

• Conduct timely assessments of all intelligence and data sources, prioritising high-value and complex cases while supporting other investigations.

• Implement continuous improvement in our investigations methodologies and approaches.

• Support the completion of the annual Fraud Risk Assessment, identifying areas for enhanced control measures.

• Act as a Subject Matter Expert for corporate investigations, providing expert guidance and support.

• Manage the entire lifecycle of Corporate Fraud Investigations, including conducting detailed investigative interviews where required. Provide comprehensive recommendations and summarise findings, assessing the impact on the Partnership (Partners, Process, and Profit).

• Ensure all investigations are accurately recorded, documented, and compliant with Partnership policy and relevant laws.

• Develop effective operational relationships with key stakeholders and collaborate effectively with other Partners to ensure optimal results for the Partnership.

Essential skills/experience you’ll need

• Solid experience in risk assessing corporate functions for fraud risks and recommending appropriate controls.

• Demonstrable experience in detecting and investigating corporate fraud, including conducting investigative interviews (e.g., bribery, internal theft).

• Thorough practical understanding of Failure to Prevent Fraud offence, with ability to support senior leadership with advice

• Effective ability to influence and collaborate effectively with diverse stakeholders to mitigate risk.

Desirable skills/experience you may have

• Advanced analytical skills with the ability to effectively analyse data from various sources.

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The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.