Fraud and Risk Strategy Analyst

Deliveroo; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading food delivery company in London is seeking a Data Analyst for its fraud operations team. The role involves translating data into actionable insights, defining success metrics, and identifying automation opportunities. Candidates should have over 3 years of data analysis experience and proficiency in SQL and BI tools. This position offers a hybrid work model and a comprehensive benefits package including healthcare and parental leave.

Benefits

Healthcare

Parental leave

Pensions

Generous annual leave

Well-being support

Qualifications

• 3+ years of experience in data analysis.
• Proficiency in data querying and transformation.
• Previous experience working at a tech company.

Responsibilities

• Translate data into actionable insights for stakeholders.
• Define and track success metrics for fraud controls.
• Identify opportunities for automation in processes.

Skills

Data analysis

SQL

Data visualization

Problem-solving

Curiosity to learn

Tools

Looker

Job description

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The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders, and partners. You will work within our fraud operations team to translate questions and hypotheses into structured analysis, help the business understand root causes of issues, and highlight areas of improvement for our product and data science teams. To succeed in this role, you must have analytical and data presentation skills, be focused on completing tasks, and support everyone on the team.

What you will be doing?

• Work directly with business, tech, and stakeholder teams to translate questions and hypotheses into structured analysis.
• Translate data into actionable insights and communicate them to key stakeholders and senior leadership.
• Define, measure, and track success metrics for changes to our fraud controls.
• Design and influence operational best practices for reporting and analytics to enable team scaling.
• Create, build, and maintain documentation to support our business processes.
• Identify opportunities for automation.
• Participate in quarterly and strategic planning discussions.
• Report to the Senior Manager, Fraud Operations.

What you will need?

• 3+ years of experience in data analysis.
• Proficiency in data querying, wrangling, transformation, and SQL.
• Data visualization and presentation skills using BI tools (Looker preferred).
• Effective problem-solving skills.
• A curiosity to learn and develop in the fraud domain.
• Prior experience working at a tech company.
• Experience in fraud/abuse analytics is preferred.

This is a hybrid opportunity.

Why Deliveroo?

Our mission is to transform how you shop and eat by connecting consumers, restaurants, shops, and riders. We aim to make access to food and products more convenient and enjoyable, bringing the neighborhood to your door.

We prioritize our people’s welfare, offering benefits such as healthcare, well-being support, parental leave, pensions, and generous annual leave, including time off for charitable causes. Benefits vary by country; please ask your recruiter for details.

Diversity

At Deliveroo, we believe a great workplace reflects the diversity of the world we live in. We welcome all backgrounds and identities, emphasizing passion for food and a desire to join one of the fastest-growing industries. We are committed to diversity, equity, and inclusion in our hiring process and are happy to make adjustments to support your application and participation in interviews.

Please view our candidate privacy policy for more information.