Fraud Analyst

Nationwide; Glasgow, Maney, Chester, Belfast City District; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Private medical insurance

Pension scheme

Annual bonus

Training & development

Life assurance

Wellbeing program

Volunteer days

Salary sacrifice

Job summary

Nationwide is seeking a Fraud Analyst to strengthen fraud defences across debit and credit portfolios. You’ll analyse trends, optimise detection systems, and deliver data-driven insights to support strategic decisions.

Hybrid working is available, with regional office attendance and quarterly Glasgow collaboration. Ideal candidates have hands-on fraud analytics experience, proficiency with SAS/SQL, and familiarity with platforms like Falcon, Broadcom, Actimise, Feedzai or TS2.

Qualifications

• Proven experience using SAS, SQL or similar analytical tools to develop data-driven solutions.
• Hands-on experience with fraud detection platforms such as Falcon, Broadcom, Actimise, Feedzai, TS2 or similar.
• Experience optimising fraud detection systems, models or rules to improve outcomes.
• Experience producing MI, reports and insights for stakeholders.
• Strong problem-solving skills to translate data into actionable recommendations.
• Ability to manage competing priorities in a fast-paced environment.
• Experience in fraud, financial crime or risk analytics.

Responsibilities

• Monitor and optimise fraud detection systems and models while balancing fraud prevention with customer experience.
• Analyse fraud trends to inform loss budgeting and investment decisions.
• Produce accurate management information and regular reporting for governance forums.
• Support ongoing improvements across fraud controls and processes.
• Collaborate with stakeholders across the business to shape fraud strategies.

Skills

Analytical thinking

Stakeholder collaboration

Decision making

Problem solving

Data-driven mindset

Tools

SAS

SQL

Job description

Join us as a Fraud Analyst and play a key role in protecting customers and the business from fraudulent activity. As part of the Plastics Fraud Analytics team, you'll help shape and optimise fraud strategies across our debit and credit card portfolios, using data, technology and insight to identify emerging threats, prevent fraud and drive smarter decision-making. Working closely with a range of stakeholders, you'll have the opportunity to influence best practice and make a real impact in a fast-moving, highly visible area of the business.

We're looking for an analytical and commercially minded professional with hands‑on experience using SAS, SQL or similar tools to develop data-driven solutions. You'll bring proven financial crime or fraud experience, strong coding capabilities, and a track record of enhancing fraud detection strategies, models or rules. Experience with platforms such as Falcon, Broadcom, Actimise, Feedzai, TS2 or similar technologies will be highly valued, alongside the confidence to challenge constructively, manage competing priorities and thrive in a fast-paced environment. Knowledge of current fraud risks and emerging threats is desirable and will help you hit the ground running.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Glasgow site approximately once per quarter. If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

Uncompromisingly Customer, whatever our role

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What you’ll be doing

Join a collaborative and innovative fraud analytics team where you'll play a key role in strengthening fraud defences and helping to protect customers from financial crime. You'll be responsible for monitoring and optimising fraud detection systems and models, ensuring they operate effectively while balancing fraud prevention, operational efficiency and a positive customer experience. Working closely with stakeholders across the business, you'll contribute to the ongoing development of fraud strategies and support informed decision-making through data-driven insight.

You'll analyse fraud trends and performance to support fraud loss budgeting, investment decisions and the continuous enhancement of fraud prevention capabilities. Producing accurate management information and regular reporting, you'll provide valuable insight to governance forums and key stakeholders, helping to manage fraud risk within appetite and drive ongoing improvements across fraud systems, controls and processes.

About you

As a minimum, you'll have:

• Proven experience using SAS, SQL or similar analytical tools to develop data-driven solutions and generate actionable insights
• Hands‑on experience working with fraud detection platforms such as Falcon, Broadcom, Actimise, Feedzai, TS2 or similar technologies
• Demonstrable experience optimising fraud detection systems, strategies, models or rules to improve fraud prevention outcomes
• Experience producing, analysing and presenting accurate management information (MI), reports and performance insights for a range of stakeholders
• Strong problem‑solving skills, with the ability to translate complex data and challenges into clear recommendations and effective solutions
• A track record of managing competing priorities and delivering high-quality outputs within a fast‑paced, dynamic environment
• Experience within fraud, financial crime or risk analytics, with a strong understanding of fraud prevention and operational performance measures

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Job Info

• Job Identification 5674
• Apply Before 10/26/2026, 11:55 PM
• Locations 177 Bothwell Street, Glasgow, G2 7ER, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB 83 George Street, Edinburgh, EH2 3ES, GB 94 Briggate, Leeds, LS1 6NP, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB Jubilee House, Newcastle, NE3 4PL, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB 38 Carver Street, Sheffield, South Yorkshire, S1 4FS, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 7/11 Montague Street, Worthing, BN11 3AX, GB