Fraud Analyst

Radius Limited; Crewe; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Bonus potential

Friendly culture

Inclusive workplace

Volunteer initiatives

Job summary

Radius Limited in Crewe is seeking a proactive Fraud Analyst to support our fraud prevention strategy through data analysis and reporting. You will help map trends, prepare weekly and monthly fraud and transaction reports, and contribute to ongoing transaction queries.

You will design education materials, identify new fraud trends, and work with sales, account managers and credit teams to investigate suspicious activity.

Qualifications

• Experience in a fast-paced environment.
• Excellent problem-solving with methodical thinking.
• Strong communication; ability to influence at all levels.
• Excellent organisational skills.
• Understanding of Excel.
• Ability to work independently and collaboratively.
• Able to spot trends and communicate effectively to the wider team

Responsibilities

• Prepare and distribute weekly and monthly fraud reports to management.
• Design and implement fraud prevention education, learning and communication for employees.
• Identify new trends, fraudulent activity, or risks to enable preventative strategies.
• Analyse new customer drawings for potential application fraud.
• Record and query suspicious activity with country Sales agents, Account managers, or Credit as required.
• Liaise with Head of Fraud and Fraud Team Manager on unusual activity.
• Manage fraud queries and coordinate CCTV/data requests with customers.
• Share latest trends with Fraud Champions across the business.
• Collaborate with other areas of the business to review processes and mitigate risks.

Skills

Fast-paced environment

Problem-solving

Communication

Organisational skills

Excel

Independent & collaborative

Trend spotting

Influence at all levels

Job description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

The role of a Fraud Analyst is important to us. You will be responsible for supporting the business’s Fraud prevention strategy, through consistent and accurate data analysis and reporting. Additional activity will be the support of ongoing Transaction Queries.

Your responsibilities day to day will be…

• Complete and distribute weekly / monthly reports to map trends and volumes to the management team in relation to fraud and transactional queries.
• As part of the Fraud Team, you will be responsible for designing and implementing appropriate fraud prevention education, learning and communication for employees.
• Working with the Team to actively identify new trends, fraudulent activity, or risks to the business to enable effective preventative strategies to be implemented.
• Working with the Team to actively analyse new customer Drawings looking for potential application fraud.
• Accurately record and query any suspicious activity with each country Sales agent/ Account manager / Credit as required.
• Liaise with and communicate any unusual activity identified, either through monitored or logged Fraud Queries, with the Head of Fraud and Fraud Team Manager.
• Actively manage all Fraud Queries ensuring CCTV and/or data requests are achieved in a timely manner, utilising a consistent approach to updating and communicating the queries progress with the customer.
• Share latest trends with designated Fraud Champions from across the business.
• Collaboration with other areas of the business to review processes and mitigate risks.

Qualifications

• Experience working in a fast-paced environment.
• Excellent problem-solving skills – evidence of demonstrating innovative and methodical thinking.
• Strong communication skills; ability to influence at all levels of an organisation.
• Excellent organisational skills.
• Understanding ofExcel.
• Ability to be able to work independently and collaboratively.
• Able to spot trends and communicate effectively to the wider team

Additional Information

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative.
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
• And of course, you will be compensated along with bonus potential.

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

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