Frank & Honest planning and installation coordinator

Musgrave Group; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading company as a Planning and Installation Coordinator for Frank & Honest coffee solutions. Oversee the installation and operation of automated coffee machines in Northern Ireland, ensuring excellent consumer experiences and driving sales growth. Collaborate with various teams to facilitate seamless operations and contribute to community impact through innovative solutions.

Benefits

Career Development Opportunities

Collaborative Culture

Innovative Environment

Community Impact

Qualifications

• Minimum 2 years’ experience in relevant sectors.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Coordinate installation of automated coffee machines.
• Manage stock levels and train store personnel.
• Assist sales and finance teams with rollout plans.

Skills

Sales

Retail

Customer Focus

Problem Solving

Organizational Skills

Education

2 years experience in sales, retail, foodservice, or coffee sectors

Tools

Microsoft Office

Job description

Frank & Honest Planning and Installation Coordinator

Join Our Family at Musgrave

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 140-year legacy in food and brand innovation. We serve communities across Ireland and Spain, feeding one in three people daily through iconic brands like SuperValu, Centra, Frank & Honest, and Musgrave Market Place. We support thousands of retail and foodservice family businesses, making a positive community impact. Our goal is to become the most trusted and sustainable business in Ireland, and we seek dynamic, forward-thinking individuals to join us.

As the Planning and Installation Coordinator for Frank & Honest coffee solutions, you will oversee the installation and operation of automated coffee machines across Musgrave-supplied retailers in Northern Ireland. Your role includes providing on-site training, collaborating with the Brand Support Manager, and working with Service Engineer Providers to ensure smooth operations and excellent consumer experiences.

Your expertise will facilitate a seamless rollout of Frank & Honest coffee machines, driving sales growth, operational excellence, and superior customer experience.

Key Responsibilities

1. Installation & Operational Excellence

• Coordinate and manage the installation of automated coffee machines with third-party agencies, ensuring timely setup.
• Maintain a database of machine locations, status, and performance.
• Communicate plans, timelines, and requirements to relevant teams and store managers.
• Provide in-store training on equipment use and troubleshooting support.
• Conduct Coffee Excellence audits and share insights for improvements.

Stock Management & Ordering

• Manage consumables and stock levels, including regular stock takes.
• Train store personnel on stock control via the Musgrave Institute.
• Work with store teams on daily stock management and automated ordering.
• Implement waste management best practices; full training provided.

Rollout Support

• Assist sales and finance teams with agreement sign-ups.
• Provide updates on rollout plans, changes, and budgets.
• Ensure availability of point-of-sale materials and digital tools.
• Support installations across Northern Ireland.
• Manage purchase orders via I-Procurement.
• Coordinate installation plans, relocations, and asset records updates.

Knowledge & Skills

• Minimum 2 years’ experience in sales, retail, foodservice, or coffee sectors.
• Experience working with third-party suppliers and technical teams.
• Expertise in stock forecasting aligned with rollout plans.
• Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, Teams.
• Proven track record of meeting/exceeding targets.
• Strong interpersonal, organizational, and planning skills.
• Attention to detail, especially in data accuracy.
• Problem-solving skills for proactive/reactive needs.
• Customer-focused with commercial awareness.

Career Development: We support your professional growth with learning and advancement opportunities.

Collaborative Culture: Join a passionate team impacting brand success.

Innovative Environment: Be at the forefront of innovative solutions.

Community Impact: Contribute to positive local community changes.

Legacy of Excellence: Join a company with a proud legacy in community engagement and innovation.

At Musgrave, we value diversity and are an equal opportunities employer. We encourage candidates from all backgrounds to apply. If you need accommodations during the interview process, please let us know.