Franchise Sales Team Member

CLARK'S; Stockport; On-site; GBP 18,000 - 24,000; Full time

Job summary

CLARK'S in Stockport is seeking a customer-focused Sales Assistant to deliver an exceptional in-store experience while achieving set targets. You will sell shoes and accessories, share product knowledge, and represent the CLARK'S brand with enthusiasm.

The role involves maintaining visual merchandising, managing stock, following health and safety procedures, and supporting daily store operations to meet KPIs.

Responsibilities

• Deliver sales at targets and KPIs by promoting shoes and accessories and using effective selling techniques.
• Maintain high brand and retail standards on the sales floor and in back of house.
• Keep stock rooms organized and stock replenishment up to date.
• Follow Health and Safety procedures and company policies at all times.
• Present a smart appearance and represent the CLARK'S brand consistently.
• Utilize product knowledge to provide excellent customer service and brand experience.

Job description

Job Overview

To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.

Dimensions

Financial: Sales

People: N/A

Impact: Compliance

Responsibilities

• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.

Key Outputs/Results

• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that is required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.