Franchise Sales Team Member

Clarks; Chippenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known retail company seeks a motivated individual to join their team in Chippenham. This position focuses on delivering an excellent consumer experience while achieving sales targets and maintaining high retail standards in-store. Successful candidates will have a passion for sales and customer service, along with the ability to adapt and thrive in a dynamic retail environment.

Qualifications

• Experience in retail or customer service.
• Ability to meet sales targets and KPIs.
• Strong communication skills.

Responsibilities

• Support achievement of store KPIs by delivering sales.
• Maintain high retail standards on sales floor and stockroom.
• Follow cash and stock security procedures.

Skills

Customer service

Sales techniques

Product knowledge

Health and safety compliance

Job description

Borough Parade, Chippenham SN15 3WL, UK Req #1731

Job Overview:

To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.

Responsibilities:

• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.