Franchise Operations Manager

Bite Talent; North East; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Car Allowance

Job summary

Bite Talent is seeking an experienced Franchise Operations Manager to oversee partnerships and new site openings across the UK. You will build strong relationships with franchisees, support launches, and act as the main operations contact while driving audits and performance reviews.

Ideal candidates will have proven franchise operations experience in QSR/food retail, exceptional relationship skills, and willingness to travel UK-wide to support expansion efforts.

Qualifications

• Proven franchise operations experience across UK markets.
• Experience supporting multiple partners and new openings.
• Strong operational and commercial understanding.

Responsibilities

• Manage relationships with franchise partners across the UK.
• Support new store openings, including setup, training and launch.
• Act as operational contact for franchisees and conduct audits.
• Review performance with partners to improve sales, labour, standards.
• Coach franchisees to improve day-to-day operations.
• Help develop the franchise operating model as the estate grows.
• Collaborate with senior leadership and the wider operations team.

Skills

Franchise operations

QSR experience

Franchise partnerships

Coaching & training

Relationship building

UK travel

Job description

We are working with a fast-growing food business entering an exciting period of UK franchise expansion. They are looking for an experienced Franchise Operations Manager to support franchise partners and new site openings across the UK.

The Role

• Manage and build strong relationships with franchise partners across the UK
• Support new store openings, including setup, training and launch
• Act as the key operational contact for franchisees
• Conduct regular brand and operational audits
• Review performance and work with partners on sales, labour, standards and profitability
• Coach and support franchisees to improve day-to-day operations
• Help develop and implement the franchise operating model as the estate grows
• Work closely with senior leadership and support the wider operations team

About You

• Proven experience in franchise operations, ideally within QSR, fast casual, food retail, grab & go or hospitality
• Experience supporting multiple franchise partners and/or new openings
• Strong operational and commercial understanding
• Confident coaching, challenging and influencing franchisees
• Excellent relationship-building and communication skills
• Comfortable with regular UK travel
• Ideally someone who has experience supporting a significant franchise rollout and can help shape the function as the business grows

What's on Offer

• Up to £60,000 + Car Allowance
• Opportunity to join a high-growth business
• Significant involvement in UK franchise expansionOpportunity to shape the franchise operations function as the business grows