Framework Manager

Balfour Beatty plc; Motherwell; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Smart working (up to 40% remote)

25 days annual leave

Pension

Share incentive plan

Volunteering leave

Recognition schemes

Job summary

Balfour Beatty – Scotland is seeking a Framework Manager to lead relationships with customers and partners, coordinate framework activities, and ensure delivery excellence across projects in Scotland. The role emphasizes proactive planning, stakeholder engagement and strong organisational skills to drive success.

You’ll work with business development, account management and operations teams to ensure frameworks operate smoothly, meeting commitments and delivering consistent outcomes for clients

Qualifications

• Experience in frameworks, civil engineering or infrastructure is useful.
• Strong project coordination and stakeholder engagement skills.
• Proactive, highly organized with ability to manage multiple priorities.

Responsibilities

• Build strong relationships with framework partners, customers and internal stakeholders.
• Coordinate framework requirements across opportunities, preconstruction, delivery and completion.
• Maintain reporting, track progress and ensure deadlines are met while keeping data integrity.
• Support cross‑functional teams to ensure a high‑quality customer experience.
• Maintain framework standards and governance compliance.

Skills

Project Management

Relationship Management

Account Management

Job description

About the role

Job Title: Framework Manager

Location: Maxim Park, Eurocentral, Scotland

Company: Balfour Beatty – Scotland

Alternative backgrounds: Project Management | Relationship Management | Account Management

About the role

Are you a natural relationship builder, highly organised and someone who thrives on being the glue that helps hold people, projects and processes together?

At Balfour Beatty, we're looking for a driven and personable Framework Manager to support our portfolio of projects delivered via select, high-quality frameworks.

This is an exciting opportunity for someone who combines organisational skills with relationship-building abilities. You'll play an important role in supporting our customers, framework partners and internal project teams, ensuring opportunities progress effectively, relationships remain strong, reporting is effective and projects are supported from initial discussions through to successful delivery.

We're particularly interested in the person behind the CV. Someone who is proactive, engaging, exceptionally organised and confident working with people at all levels. You'll have the drive to take responsibility, the confidence to challenge when needed and the ability to keep multiple priorities moving in the right direction.

While experience in frameworks, civil engineering, infrastructure would be useful, we're equally interested in talented individuals from other sectors who can demonstrate strong project coordination, client management and stakeholder engagement skills.

What you'll be doing

As Framework Manager, you'll work closely with our business development, account management, preconstruction and operational teams, helping ensure our frameworks operate effectively and deliver a consistently high-quality experience for our customers.

Your responsibilities will include:

• Building strong relationships: develop and maintain positive working relationships with framework partners, customers and internal stakeholders.
• Supporting activity: work alongside the relevant teams to coordinate framework requirements as projects progress from initial opportunity and feasibility through preconstruction, delivery and completion.
• Keeping everything on track: apply your organisational skills to coordinate activities and reporting, monitor progress and ensure key actions, commitments and deadlines are met while maintaining data integrity.
• Driving collaboration: support business development, commercial, operational and project teams, ensuring effective communication and smooth handovers.
• Maintaining framework standards: help teams understand and follow framework processes, governance requirements and reporting obligations.
• Monitoring performance: maintain accurate project information, track performance, support forecasting and highlight areas requiring attention.
• Solving problems: identify risks, remove obstacles through collaboration and proactively support improvements to processes and customer outcomes.
• Supporting our customers: support customer meetings, project reviews and framework engagement activities, helping ensure we consistently deliver a professional and responsive service.

Who we're looking for

We're looking for someone who brings energy, enthusiasm, excellent interpersonal and organisational skills, high standards and a genuine passion for working with people.

You don't necessarily need to have worked as a Framework Manager before. You could currently be a Project Manager, Client Relationship Manager, Account Manager, Programme Coordinator or someone in a similar role who enjoys managing relationships, coordinating activities and delivering results.

You’ll ideally bring:

• Excellent interpersonal and communication skills – approachable, engaging and comfortable building relationships with customers, senior stakeholders and operational teams.
• Outstanding organisational ability – someone who can manage competing priorities, coordinate multiple activities and maintain strong attention to detail.
• Drive and initiative – a self-starter who takes ownership, follows through on commitments and makes things happen.
• Strong stakeholder management skills – confident influencing others, managing expectations and bringing different teams together.
• A solutions-focused approach – someone who can anticipate challenges, use initiative and find practical ways forward.
• Adaptability and a willingness to learn – comfortable understanding new processes, navigating complex environments and developing knowledge of framework requirements.

We’re open to candidates from outside the construction industry who can demonstrate the right transferable skills, attitude and ability to succeed.

Why Balfour Beatty?

This is an opportunity to play a key role in supporting the successful delivery of important projects across Scotland while developing relationships with a wide range of customers, partners and internal teams.

You’ll gain exposure to exciting projects, work alongside experienced industry professionals and contribute to the continued success of our framework partnerships.

It’s a role that offers variety, responsibility and the opportunity to make a genuine difference through strong relationships, effective coordination and a proactive approach.

If you’re someone who enjoys connecting people, managing multiple priorities, building trusted relationships and seeing projects progress successfully, we’d love to hear from you.

You might not have the title Framework Manager on your CV today, but you could have exactly the skills and personality we’re looking for.

Professional and personal development

The size and scale of Balfour Beatty coupled with our strong pipeline of work provides incredible opportunities, regardless of what stage you are at in your career.

We encourage and empower our employees to take control of their career and explore which part of the business they want to work in and what role is right for them. We actively encourage our managers and employees to have open communication throughout the year about wellbeing, development and career opportunities.

We’re proud of the Balfour Beatty Academy. Whether it’s sharpening your technical expertise, improving your personal skills or seeking support to become professionally qualified, our 70:20:10 approach to development means we have a learning approach that suits everyone.

70% learning on the job, 20% learning from those around you, and 10% formal training courses and learning events.

For further information about Balfour Beatty Scotland, please visit the Balfour Beatty careers website.

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• - Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• - 25 days paid annual leave (pro rata)
• - Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• - Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

From Dunfermline’s tramways in 1909 to highland hospitals today, Balfour Beatty has been trusted for over a century to deliver the complex and critical infrastructure and iconic buildings Scotland relies on.

We have the people, knowledge and experience to safely deliver projects right first time, maximising value for money and ensuring a positive social impact and inclusive economic growth for local communities.

Our award-winning sustainable projects, including active travel, Passivhaus and retrofit, demonstrate our commitment to supporting Scotland’s transition towards net zero in the built environment.

Diversity and inclusion

At Balfour Beatty, we want everyone to be able to thrive and achieve their full potential, regardless of their identity or background. We’re making great progress through our Value Everyone DEI Action Plan, but we know we’ve got more to do. Find out more about our values and DEI initiatives.

As a Disability Confident Employer, we ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We are committed to our processes being barrier-free and will support adjustments at any stage of the recruitment process. Please let the recruiter for this role know if you require any adjustments.

We’re looking to continually improve our recruitment process, so if you have any feedback, please share this with us via [e-mail]