Frame and Covers Inspectors

SevernTrentLife; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading utility company in the East Midlands is seeking a Frame and Covers Inspector for a 12-month role. You'll be responsible for ensuring safety and compliance through detailed inspections and effective stakeholder management. Ideal candidates have experience in a utility industry, possess problem-solving skills, and strong customer service abilities. A full UK Driving Licence and relevant educational qualifications are required. The role comes with a competitive salary starting from £28,490 and generous benefits.

Benefits

Competitive salary

25 days holiday + bank holidays

Annual bonus scheme

Family-friendly policies

Leading pension scheme

Sharesave scheme

Dedicated training and development

Two paid volunteering days per year

Qualifications

• Proficient in IT and computers.
• Ability to work independently and as part of a team.
• Possession of a full UK Driving Licence.

Responsibilities

• Conduct detailed inspections of manhole frames and covers.
• Coordinate repairs with highway authorities.
• Provide site-specific risk assessments.
• Deliver excellent customer service.

Skills

Experience in a utility-based industry

Problem-solving skills

Customer service abilities

Effective stakeholder management

Ability to capture and record data

Education

GCSEs in Maths and English at grade C or above

Job description

Overview

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

As a Severn Trent Frame and Covers inspector you’ll play a crucial role in maintaining the integrity of manhole frames and covers. We are recruiting this position to cover a 12 month period.

The basis of your role is to conduct regular inspections, identifying defects, and coordinating repairs to ensure safety and compliance with regulations.

Your other key responsibilities in this role will include…

Responsibilities

• Conduct detailed inspections of manhole frames and covers to spot any signs of damage or wear.
• Attend to dangerous manholes within 2 hours, ensuring safety in compliance with the New Roads and Street Works Act (NRSWA).
• Confirm that inspected assets are our responsibility and ensure mapping is up to date.
• Investigate the condition of chambers and frames, raising follow-up work as needed to ensure first-time repairs.
• Work with highway authorities or customers to coordinate repairs and agree on timelines.
• Ensure correct permits are raised and authorities are informed.
• Contact traffic management providers and provide necessary sketches for safe site management.
• Provide evidence and documentation of site conditions and repairs.
• Conduct site-specific risk assessments and ensure compliance with safety standards.
• Deliver excellent customer service and adhere to company policies and standards.
• Exhibit the right behaviours and support continual improvement.

Qualifications

WHAT WE’RE LOOKING FOR

We are looking for a candidate with experience in a similar utility-based industry, who is proficient in IT and computers. You should have a strong background in problem-solving, particularly in repair roles, and be comfortable working in customer-facing environments. Ideally, you will also have knowledge of drainage and waste networks.

The ideal candidate will possess excellent customer service abilities. You should be effective in stakeholder management, have a positive outlook, and be adaptable to change. Problem-solving skills and the ability to make decisions in the field are crucial. You must be able to accurately capture and record data and work well both independently and as part of a team.

You must hold a full UK Driving Licence and have Maths and English GCSEs at grade C or above (or equivalent). It would be advantageous if you have Manual Handling Training and NRSWA certification.

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

Benefits

HOW WE’LL REWARD AND CARE FOR YOU

It’s not just a job; it’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you’ll contribute to the environment and community too. Here are some of our favourites:

• Salary: From £28,490 - working a shift pattern of 4 days on, 4 days off, with additional weekend working and shift allowances
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (up to £1,500, subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year

LET’S GO

We can’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.