Frailty – ACE Clinical Practitioner – BrisDoc Healthcare Services

AVON LMC LTD; Bristol; On-site; GBP 38,000 - 52,000; Full time

Job summary

BrisDoc is seeking a Frailty-ACE Clinical Practitioner to work collaboratively within the Frailty-ACE to assess frail patients’ urgent care needs and coordinate holistic, person-centred management plans aligned with patients’ preferences and best interests.

The role covers a broad range of clinical presentations across age groups in urgent primary care, including coordinating referrals and maintaining sensitivity to capacity issues within the hosting acute trust.

Qualifications

• Experience working in urgent primary care settings is an asset.
• Strong communication and collaboration skills.
• Ability to manage sensitive patient information with empathy.

Responsibilities

• Assess frail patients' urgent care needs and coordinate management plans.
• Take telephone referrals from healthcare professionals in BNSSG area.
• Provide age-appropriate clinical assessments across physical and mental health domains.

Job description

Job summary

Our Frailty-ACE is an innovative, award-winning approach to supporting frail people with urgent/emergency needs. The co-located Primary Care, and Community ACP is supported by specialist advice from Consultant Geriatricians. It works to support person‑centred assessment and care, and to coordinate the services required to support frail patients who would otherwise be admitted or conveyed to remain at home when this aligns with their wishes and/or best interests.

Main duties of the job

As a Frailty‑ACE Clinical Practitioner you will work collaboratively, and flexibly with the wider Frailty‑ACE to comprehensively assess frail patients' urgent care needs and coordinate holistic person‑centred management plans that are in keeping with the patients' preferences and best interests. You will assess and manage the full breadth of clinical presentations and age groups which present in the urgent primary care setting, including physical and mental health needs. As part of the role you will take telephone referrals from health care professionals within the BNSSG area for appropriate adult medical admissions whilst being sensitive to the capacity issues of the hosting acute trust.

About us

BrisDoc is an employee‑owned social enterprise that has been providing NHS healthcare for over twenty years. Serving more than one million patients across Bristol, North Somerset, and South Gloucestershire, BrisDoc offers a range of primary care services, including:

• Severnside Integrated Urgent Care (IUC): A 24/7 NHS urgent care service combining NHS 111 and the GP Out of Hours Service, and more, ensuring patients receive timely medical attention when their GP practice is closed
• In‑Hours Primary Care: Operating GP practices such as Broadmead Medical Centre and Charlotte Keel Medical Practice, providing comprehensive healthcare services during standard hours
• Homeless Health Service: Dedicated to addressing the healthcare needs of homeless individuals, offering support through clinics and outreach teams

As a social enterprise, BrisDoc prioritises the health of its patients, environmental sustainability, and the social and economic well‑being of the community. The organisation is committed to reducing health inequalities and improving overall well‑being. At BrisDoc, we are proud to be an employee‑owned organisation, meaning every member of our team is a 'co‑owner' with a real stake in the success of the business. This unique structure empowers our staff to influence decisions, shape the future direction of the organisation, and take pride in the care and services we provide. For more information and to apply: https://beta.jobs.nhs.uk/candidate/jobadvert/U0019-26-0056