Fragrance Specialist - H Beauty Lakeside

Chanel, Inc.; Thurrock; On-site; GBP 24,000 - 28,000; Full time

Job summary

Chanel, Inc. is seeking a Fragrance Specialist to enhance client experiences through expert fragrance consultations. The role includes driving sales of fragrances while promoting makeup and skincare within a prestigious luxury environment. Applicants should possess a collaborative spirit, sales skills, and a passion for the beauty industry.

Benefits

Medical insurance

Pension plan

Retail discounts

Mental wellbeing support

Attraction and product discounts

Service awards

Qualifications

• Experience in a client-facing role preferred.
• Confidence in delivering workshops is valuable.
• Strong understanding of fragrance essential.

Responsibilities

• Deliver expert fragrance consultations and promote sales.
• Create authentic experiences and build a portfolio of clients.
• Contribute to brand's growth in the fragrance market.

Skills

Client-facing experience

Storytelling skills

Team-focused approach

Sales skills

Understanding of perfumery

Adaptability

Job description

Fragrance Specialist - H Beauty Lakeside

Apply locations: Thurrock

Time type: Full time

Posted on: Posted 10 Days Ago

Job requisition id: JOBREQ00098213

Fragrance Specialist

Location: H Beauty Lakeside

Contract: Permanent, 37.5 hours/week, any 5 in 7 days

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

“In order to be irreplaceable, one must always be different” — Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.

Our mission at CHANEL Beauty is to highlight what is most unique in every individual and empower our clients to express themselves through exceptional fragrance, makeup, and skincare creations.

Your role @CHANEL:

Reporting to the Manager, your role is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Promote key business objectives and KPIs, working as part of a team to achieve personal and team targets.

You will deliver expert fragrance consultations, immersing clients in the brand, and drive sales of CHANEL fragrance while also promoting makeup and skincare.

What impact you can create at Chanel:

• Create authentic, tailored experiences for clients
• Contribute to the brand’s growth in the fragrance market as an ambassador
• Demonstrate high expertise within fragrance
• Share the heritage of CHANEL through storytelling
• Build a portfolio of clients through data capture
• Drive sales contribution on the counter
• Use your strengths to enrich the client experience
• Own your impact within the team

This summary is impact-focused; additional duties will be shared during the interview.

What you will bring to the role:

• Collaborative, team-focused approach
• Ability to build relationships quickly and foster team spirit
• Passion for creating memorable client experiences
• Motivated, with a can-do attitude
• Experience in a client-facing role
• Confidence in delivering fragrance workshops and events
• Storytelling skills with expressive language
• Strong understanding of perfumery
• Ability to adapt and drive business in a retail environment

Energy sources:

• Enjoying collaborative environments
• Creating supportive team atmospheres
• Personal growth opportunities
• Sharing fragrance knowledge to develop colleagues
• Empathy to understand client needs and identify opportunities

• Contributing to CHANEL’s sustainability goals across four key areas: restoring nature and climate, circularity, dignity and prosperity, women’s autonomy.

What you will gain:

• Experience with a prestigious luxury brand
• Ownership of your impact within the brand
• Additional fragrance training
• Participation in sustainability initiatives

Benefits:

Our benefits support your professional and personal life, including:

• Physical wellbeing: Medical insurance, online GP, cycle scheme
• Financial wellbeing: Pension, life assurance, retail discounts
• Mental wellbeing: Support programs and helplines
• Lifestyle: Attraction discounts, product discounts, employee sales
• Recognition: Service awards, vouchers, holidays

*Benefits are subject to eligibility and change.

CHANEL values inclusivity and encourages applications from diverse candidates, fostering an environment of growth and respect.

About Us

Chanel is a leader in luxury products, founded in 1910, with over 32,000 employees worldwide. It emphasizes exceptional creation, client experience, arts, culture, and innovation, committed to diversity, sustainability, and employee development.