Fragrance Boutique Stylist & Guest Experience Host

The Estée Lauder Companies; Chelmsford; On-site; GBP 21,000 - 27,000; Full time

Job summary

Jo Malone London in Chelmsford is seeking a boutique stylist to welcome visitors from around the world and bring the brand to life through exceptional customer service, creativity, and genuine hospitality. You will host events, share fragrance stories, and showcase The World of Jo Malone to customers, colleagues, corporate clients and media contacts.

Key duties include delivering outstanding service, maintaining the store environment and operations, assisting with opening/closing, and supporting

Qualifications

• The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals.
• Maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties.
• The Stylist will understand their individual sales and service goals

Skills

Inspirational service

Personalized service

Job description

Jo Malone London in Chelmsford is seeking a boutique stylist to welcome visitors from around the world and bring the brand to life through exceptional customer service, creativity, and genuine hospitality. You will host events, share fragrance stories, and showcase The World of Jo Malone to customers, colleagues, corporate clients and media contacts.

Key duties include delivering outstanding service, maintaining the store environment and operations, assisting with opening/closing, and supporting