Fragrance & Beauty Luxury Advisor

Chanel, Inc.; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Private Medical Insurance

Retail Discounts

Employee Assistance Program

Training & Career Growth

Job summary

CHANEL is seeking a Fragrance & Beauty Sales Consultant at John Lewis Oxford Street to deliver legendary client experiences in-store and online. You will embody the CHANEL ambassador spirit, share product passion, and drive personalised consultations across fragrance, makeup and skincare.

Join a luxury brand committed to sustainability and professional development, with a clear focus on client relationships, storytelling and achieving tangible sales KPIs within a collaborative team.

Qualifications

• Experience in a client-facing retail environment.
• Ability to quickly build rapport and create meaningful client connections.
• Collaborative and team-first mindset.

Responsibilities

• Build long lasting client relationships through a tailored, memorable experience in-store and online.
• Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling.
• Deliver expert personalised consultations that captivate and educate clients.
• Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
• Help achieve individual and counter sales targets & KPIs.

Skills

Client-facing

Rapport building

Storytelling

Team collaboration

Tools

CRM systems

Data capture tools

Job description

CHANEL is seeking a Fragrance & Beauty Sales Consultant at John Lewis Oxford Street to deliver legendary client experiences in-store and online. You will embody the CHANEL ambassador spirit, share product passion, and drive personalised consultations across fragrance, makeup and skincare.

Join a luxury brand committed to sustainability and professional development, with a clear focus on client relationships, storytelling and achieving tangible sales KPIs within a collaborative team.