Fragrance Adviser-Oxford

SUPERDRUG; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading retail company as a Fragrance Adviser where your passion for fragrance and customer service will shine. This role is pivotal in delivering exceptional service, maintaining product presentation, and supporting store targets. Enjoy flexible hours, excellent training, and great benefits including holidays and discounts.

Benefits

Up to 28 days holiday

Up to 30% discount for you and a friend

Excellent training

Great sales incentives

Access to Wagestream

Enhanced company sick pay

Qualifications

• Experience or interest in fragrance.
• Confident and clear communication skills.
• Willingness to carry out optional piercing services.
• Desire to learn and improve knowledge in fragrance.

Responsibilities

• Advise customers on perfumes and ensure exceptional customer service.
• Maintain fragrance counter and store presentation.
• Support management to achieve store targets.

Skills

Customer service

Communication

Adaptability

Interest in fragrance

Job description

Must be available to work Monday - Friday between 7am - 8pm and Weekends


Location: Oxford - WESTGATE SHOPPING CENTRE, OXFORD, OXFORDSHIRE, OX1 1PE

Hours: 30 hours a week with opportunity to work more hours.

Salary: £9.55 - £12.80 per hour.

Why Superdrug?

Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you'll deliver great advice on perfume and fragrance. Working as a Fragrance Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Fragrance Adviser role is just the start!

Our success comes from our people - they make the difference. We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Here's the exciting bit... A great day includes:


Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them. We want to ensure that our customers leave with "That Superdrug Feeling" - this means they receive exceptional customer service.

Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales. You will also ensure that the fragrance counter and wider store is well merchandised, and a high level of presentation is always maintained. In addition, you will be involved in supporting the management team to achieve store targets. To support your development, you'll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store (optional).

What you'll need to succeed

• Experience or interest in fragrance
• Confident and clear communication skills
• Passionate about retail and customer service
• Desire to learn and improve your knowledge/skills in fragrance
• Willingness to carry out piercing services for our customers (training provided) (optional)
• Flexible in working hours and adaptable to change

Here's how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

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