Fragrance Adviser

Superdrug Stores; Birkenhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Fragrance Adviser at a forward-thinking retail company! This exciting role involves delivering exceptional customer service, providing expert advice on fragrances, and ensuring a well-presented retail environment. With opportunities for personal development, including optional training in ear and nose piercing, you’ll be part of a fun and rewarding workplace that values personality and hard work. Enjoy great benefits like up to 30% discount, generous holiday allowance, and access to innovative financial tools. If you’re passionate about retail and fragrance, this is the perfect opportunity for you!

Benefits

Up to 28 days holiday

Up to 30% discount

Excellent training

Great sales incentives

Access to Wagestream

Enhanced company sick pay

Pregnancy loss and support

Qualifications

• Experience or interest in fragrance.
• Confident and clear communication skills.

Responsibilities

• Advise customers on perfumes and fragrance products.
• Maintain high presentation standards at the fragrance counter.

Skills

Fragrance Knowledge

Customer Service

Communication Skills

Retail Passion

Adaptability

Job description

Location: Bidston Moss Retail Park New Store
Hours:Various shifts available - with opportunity to work more hours.
Salary: £9.60 - £12.60 Per Hour

Why Superdrug?

Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. Working as a Fragrance Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Fragrance Adviser role is just the start!

Our success comes from our people – they make the difference. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Here's the exciting bit… A great day includes:

Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them. We want to ensure that our customers leave with “That Superdrug Feeling” – this means they receive exceptional customer service.

Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales. You will also ensure that the fragrance counter and wider store is well merchandised, and a high level of presentation is always maintained. In addition, you will be involved in supporting the management team to achieve store targets. To support your development, you’ll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store (optional).

What you’ll need to succeed

• Experience or interest in fragrance
• Confident and clear communication skills
• Passionate about retail and customer service
• Desire to learn and improve your knowledge/skills in fragrance
• Willingness to carry out piercing services for our customers (training provided) (optional)
• Flexible in working hours and adaptable to change

Here’s how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

For information on how we manage and store your data please go towww.superdrug.jobs/privacy-policy/