Founding Growth & Customer Success Lead

Revnu (P26); Manchester; On-site; GBP 40,000 - 56,000; Full time

Job summary

Revnu in Manchester is seeking a proactive operator to join our early-stage team, owning a growing set of customers from day one. You will run regular calls with founders and clients, translate growth ideas into concrete work, and ensure campaigns, automations, and integrations run smoothly.

You will collaborate with the founders and product team to shape how we support customers, build internal tools, and fix messy processes.

Qualifications

• Strong ownership with end-to-end delivery.
• Clear, direct communication with customers.
• Commercial mindset focused on measurable results.
• Curious about systems; quick to learn new tools.
• Based in or willing to relocate to Manchester.

Responsibilities

• Own a handful of customers from day one: set up, run calls, renewals.
• Ensure growth plans translate into work; campaigns and automations run smoothly.
• Join the dots between the customer, Revnu agent, founders and engineers.
• Handle admin: access, approvals, follow-ups, account details, reporting.
• Notice when something is quiet, broken, or forgotten and fix it quickly.
• Build simple internal tools and automations that save time and improve service.
• Collaborate with founders on numbers, growth ideas, and fixing processes.

Skills

Ownership

Customer-facing

Commercial awareness

Technical curiosity

Relocation to Manchester

Job description

Revnu in Manchester is seeking a proactive operator to join our early-stage team, owning a growing set of customers from day one. You will run regular calls with founders and clients, translate growth ideas into concrete work, and ensure campaigns, automations, and integrations run smoothly.

You will collaborate with the founders and product team to shape how we support customers, build internal tools, and fix messy processes.