Founding CRM Growth Engineer

Next Matter; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading software firm in London seeks a CRM Ops Marketer to build AI-powered customer journeys that drive engagement and retention. You will work closely with various teams to turn their CRM into a strategic growth engine. The ideal candidate has strong HubSpot expertise and a proven record in B2B SaaS or fintech marketing. Enjoy benefits like hybrid work, paid holidays, medical insurance, and a training budget.

Benefits

25 Days Paid Holiday

4% Pension Contributions

Private Medical & Dental Insurance

Gym Classes or Spa Treatments

Apple MacBook Pro

$200 Workplace Budget

Training and Development Budget

Qualifications

• 3+ years experience in CRM marketing, preferably in B2B SaaS or fintech.
• Proven ability to design customer journeys for activation, retention, and upsell.
• Strong collaborative mindset and project management skills.

Responsibilities

• Lead lifecycle strategy across key segments from onboarding to renewal.
• Run multi-channel campaigns to boost engagement and revenue.
• Leverage AI and automation tools to personalize CRM initiatives.

Skills

HubSpot expertise

B2B SaaS or fintech CRM marketing

AI in marketing

Strong project management skills

Tools

Amplemarket

Apollo

Job description

A leading software firm in London seeks a CRM Ops Marketer to build AI-powered customer journeys that drive engagement and retention. You will work closely with various teams to turn their CRM into a strategic growth engine. The ideal candidate has strong HubSpot expertise and a proven record in B2B SaaS or fintech marketing. Enjoy benefits like hybrid work, paid holidays, medical insurance, and a training budget.