Founding Account Executive, EMEA

Pylon; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Insurance

Pension

Commuter benefits

Parental leave

Holidays + PTO

Annual offsite

Office meals

Fitness stipend

Job summary

Pylon is seeking a driven SaaS sales professional to lead full-cycle sales across the EMEA region from London. You will manage inbound and outbound opportunities, sourcing your own pipeline, and selling to B2B tech companies of all sizes.

You will run product demos with our Solutions Engineering team, navigate GDPR and procurement cycles, and help shape the early GTM motion for the region. This is an on-site role with our London-based team.

Qualifications

• 2+ years of full-cycle SaaS sales experience.
• Experience selling deals ranging from $10k to $100k+ ARR.
• Comfortable with outbound prospecting.
• Able to sell differentiated, technical products to sophisticated buyers.
• Based in London (or willing to relocate) and in-office five days a week.

Responsibilities

• Own full-cycle sales for inbound and outbound opportunities across EMEA.
• Source a meaningful share of your own pipeline through outbound.
• Sell to B2B tech companies of all sizes.
• Run demos and handle technical questions with Solutions Engineering support.
• Navigate EMEA-specific buying dynamics like data residency, GDPR, and procurement cycles.
• Help shape our early GTM motion in the region.
• Work in person with our small EMEA team in London.

Skills

Full-cycle SaaS sales

Outbound prospecting

Sell technical products

London-based or relocation

Tools

Salesforce

Scratchpad

Salesbricks

Job description

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.

The Role

• Own full-cycle sales for inbound and outbound opportunities across EMEA, from SMB to enterprise

• Source a meaningful share of your own pipeline through outbound

• Sell to B2B tech companies of all sizes, from under-500-employee companies to larger accounts

• Run demos and handle technical questions directly, with our Solutions Engineering team there to support you on the toughest problems

• Navigate EMEA-specific buying dynamics like data residency, GDPR, and procurement cycles

• Help shape our early GTM motion in the region — positioning, messaging, and playbooks

• Work in person with our small EMEA team in London

Requirements

• 2+ years of full-cycle SaaS sales experience

• Experience selling deals ranging from $10k to $100k+ ARR

• Comfortable with outbound prospecting

• Able to sell differentiated, technical products to sophisticated buyers

• Based in London (or willing to relocate) and in-office five days a week

Nice to Haves

• Experience being a founding or early sales hire in a new region or market

• Sold into competitive, incumbent-heavy markets

• Experience selling to Support, Success, or Post-Sales teams

• Familiarity with AI-driven products

Sales Stack

• Salesforce

• Scratchpad

• Salesbricks

Benefits

• Fully covered medical, dental, and vision insurance for employees
• Pension plan
• Commuter benefits
• Parental leave
• 14 company holidays + unlimited PTO
• Annual offsite
• Lunch, dinner, and snacks at the office
• Fitness stipend