Foundation Programme Coordinator

Mersey and West Lancashire Teaching Hospitals NHS Trust

About

Serving a population of over 618,000, with a workforce of around 10,500 dedicated and skilled staff, Mersey and West Lancashire Teaching Hospitals NHS Trust is one of the UKs largest Trusts.

The Trust provides a wide range of healthcare services at 5 hospitals and 16 community sites.

surrounding areas.to people across St Helens, Knowsley, Halton, Southport, Ormskirk, parts of Liverpool and the

communities we serve should have equal access to the highest standards of quality care, whilstAs a Trust, our vision is to provide 5 Star Patient Care. We strongly believe that the

· Care that is consistently high quality, compassionate, and provides the best possible experience for our patients and their families.

· Safety that is of the highest standards, where staff feel empowered to further improve services and reduce the risk of harm.

· Pathways that reduce variations in care to improve outcomes, whilst respecting the individual needs of patients.

· Systems that are efficient, user friendly and reliable. Drawing upon best practice to ensure our processes support the needs of our patients.

· Communication that is open and inclusive. Always showing patients, their families and our colleagues, the dignity and respect we would wish for ourselves.

Hear more about how our staff deliver 5 Star Patient Care at the following link: https://cli.re/KxP94Q

national awards on a regular basis.Our valued workforce is recognised for their expert skills and talents, with our teams winning

Our Values

Underpinning our vision are the norms, rituals and expected behaviours within the Trust. Or in other words, our behaviours, and values at work.

embedded into the organisation. They are the essence of what Team MWL stands for:Following extensive engagement with staff across the Trust, our Trust values were developed and

· We areKIND

· We areOPEN

· We areINCLUSIVE

Contact

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Key details

Location

SiteWhiston HospitalAddressWarrington RoadTownPrescotPostcodeL35 5DRMajor / Minor RegionMerseyside

Contract type & working pattern

ContractPermanentHoursFull time - 37.5 hours per week

Salary

Salary£25,147 - £27,596 per annumSalary periodYearlyGrade(NHS AfC: Band 4)

Specialty

Main areaHuman ResourcesInterview date03/09/2024

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

An exciting opportunity has arisen to join the postgraduate education team at Mersey and West Lancashire Teaching hospitals NHS Trust. You will join an established and growing team to support the Head of Clinical Education, Postgraduate Administration Co-coordinator and Medical Education Faculty to provide high level and quality administrative support for foundation doctors.

Applicants will require excellent customer care, communication and organisational skills to cope with a demanding workload in a busy and changing work environment. The successful applicant will also require a flexible approach to working and will be dedicated, hardworking, enthusiastic and highly motivated.

If you would like to work in a busy, friendly and supportive environment that is committed to quality, then we want to hear form you so please get in touch for more information!

This post will be subject to a standard DBS check.

Advert

The successful post holder will have administration experience within a healthcare or education setting and they will be an excellent team player with an ability to communicate effectively across teams and departments. They will also be dynamic and innovative to develop and implement their own ideas to continually improve the clinical education administrative service.

The successful post holder will be responsible for:

The planning, organisation and provision of administrative support for postgraduate medical doctors on placement in the Trust.

Working for our organisation

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

CARE that is evidence based, high quality and compassionate

SAFETY that is of the highest standards

COMMUNICATION that is open, inclusive and respectful

SYSTEMS that are efficient, patient centred and reliable

PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

Trust rated Outstanding by CQC Inspection August 2018

Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Detailed job description and main responsibilities

KEY DUTIES

Administrative support

• To determine the administration requirements for postgraduate medical doctors aligned to their rotations within the Trust in collaboration with the Postgraduate Admin Coordinator, Medical Education facilitator, Foundation Programme Director and Director of Medical Education

• To provide administrative support to clinical education faculty for relevant clinical education activity.
• To liaise with the Medical Education Facilitator and Postgraduate Admin Coordinator to organise postgraduate teaching programmes, room bookings, photocopying/printing of teaching materials and organising relevant clinical teachers for the delivery of appropriate teaching to foundation year 1 and 2 doctors.
• To engage with and communicate relevant information about placements to relevant supervisors, departments and directorates and take action to make appropriate changes to any placements.
• To liaise and maintain close links with administrative staff at NHSE regarding placements and support.
• To organise and prepare induction arrangements for foundation doctors and JCFs to support their placements in the Trust.
• To collaborate and communicate effectively with other stakeholders, healthcare professionals and members of the clinical education team to ensure delivery of relevant aspects of the clinical education teaching portfolio.

• To prepare and assist in the setting up of seminar and skills rooms for relevant meetings by setting up of audio-visual equipment, provision of appropriate technical support to teachers.
• To support the Postgraduate Admin Coordinator and Medical Education Facilitator with the NHSE Quality Visit.
• To be a point of contact for foundation doctors on placement and to respond to any queries, determine appropriate action including referral or escalation as appropriate.
• To support and implement effective pastoral care pathways and to communicate any pastoral issues with the post graduate team and escalation to NHSE if required.
• To attend various education meetings and type up minutes in a timely manner

Operational

• To communicate and collaborate with the DME, FPD, postgraduate education coordinator, Head of Clinical Education and Medical Education Facilitator to identify relevant workforce and capacity needs.
• To store, use and maintain any equipment as per department or hospital guidelines.

• To monitor and check that adequate stocks of equipment and consumables are available for training and to re-order where able or report to management if not.
• To organise and facilitate appropriate meetings including face-to-face and via Microsoft Teams
• To collaborate with the clinical education administration team to ensure relevant data is collated and input into appropriate databases.
• Support initiatives to monitor trainee engagement and attendance whilst on placement and to provide reports as needed to stakeholders.
• Work closely with departments across the organisation to negotiate and coordinate support for delivery of relevant training programmes.
• To network and collaborate with other medical education administrators in the region and to attend relevant meetings to represent the department and Trust.
• To work flexibly across sites if needed.
• To provide reception cover as needed for the clinical education centre.
• To assist with cover for colleagues during any absences.

Additional Responsibilities:

• To observe the provisions of and adhere to all Trust policies and procedures.
• To actively participate in the appraisal process to identify personal development needs.
• To attend Trust Statutory and Mandatory training sessions as required and any other training courses relevant to the post.
• To comply with relevant policies and procedures and health and safety at work legislation.
• The post holder must be flexible in the duties performed and it is expected that similar duties, not specifically listed above, will be carried out as required and may be cross site. Any such variation will be agreed in advance between the post holder and their manager as part of the continuing process of management review and development.

Staff leadership and management:

• Demonstrate and act as a role model for the Trust’s values in your daily practice including challenging any inappropriate behaviours.
• Understand the Trust’s key priorities and those of your department and how these translate within your area/team.
• Communicate regularly through meetings with teams and individuals and provide opportunity for two-way feedback.
• Promote equality, diversity and Human Rights in working practices by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and contributing to developing equality of opportunity and outcomes in working practices.
• Contribute to developing and maintaining equality of opportunity in working practices by complying with legislation and organisational policies. Advise colleagues about equality, diversity and human rights policies and procedures and ensure they are followed.

• Ensure that colleagues are treated fairly. Behave in a non-discriminatory way and challenge the discriminatory behaviour of others. Be supportive of colleagues or service users who wish to raise issues about discriminatory practice or experience.

Position in the Organisation and Key Relationships

Key relationships will include:

• Clinical Directors, Consultants, Doctors in training, Associate Directors of Nursing, Nursing staff, Clinical Nurse Specialists, Non-medical prescribers, Academic Staff,, Clinical Pharmacy Services Manager, Pharmacists, Head of Clinical Education, Clinical Education Research Lead, Clinical Sub Dean, Director of Medical Education, Foundation Program lead, Medical education Facilitator, Medical Education Facilitator Coordinator, Clinical skills team, Simulation Training team, Clinical Education Administrative team, Higher Education Institutions.

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a , we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.Disability ConfidentLeader

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact [email protected]

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

· All employees have the right to request flexible working from day one of employment.

· There is no limit on the number of requests they can make.

· Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

Applicant requirements

info The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Qualifications

Essential criteria

• GCSE level C (level 4-9) or equivalent in English and Maths and/or equivalent experience
• Appropriate training (eg ECDL) to use Microsoft software packages and/or equivalent Experience

Desirable criteria

• Willingness to undertake further study/development.
• NVQ Level 3 Business administrator qualification and/or equivalent experience

Knowledge and Experience

Essential criteria

• Experience of working in a busy office environment.
• Administrative experience in a healthcare or educational setting.
• Experience of dealing with information of a confidential / sensitive nature
• Experience of using Microsoft office packages
• Experience of planning events including timetables and education programmes
• Experience of liaising and working with stakeholders at all levels and across departments
• Experience of using NHS or educational IT systems (eg using ESR, ORIEL and HORUS)

Desirable criteria

• Awareness of current issues impacting on postgraduate education

Skills

Essential criteria

• Ability to work independently with a high level of accuracy.
• Ability to prioritise workload and work to deadlines
• Ability to use Microsoft Word, Excel and PowerPoint applications.
• Ability to communicate effectively both verbally and in written formats with a range of stakeholders including students and wider multi-professional team.
• Ability to use audio visual and video conferencing software and equipment
• Ability to work flexibly to meet the demands of the clinical education service as needed

Documents

• Job Description (, 168.6)PDFKB
• Person Specification (, 128.6)PDFKB
• Important information for candidates (, 128.6)PDFKB
• Helpful tips to complete your application form (, 1.2)PDFMB
• MWL Recruitment Journey (, 884.1)PDFKB
• Staff Benefits at MWL (, 5.6)PDFMB

Further details / informal visits contact

NameBrenda LongworthJob titlePostgraduate Admin CoordinatorEmail address [email protected]Telephone number0151 430 1904Additional information

Any enquiries please contact me on Mon-Fr, 10:00am-14:00pm