Foundation Pharmacist Programme Operational Support Officer

NHS; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job description

Foundation Pharmacist Programme Operational Support Officer

An exciting opportunity has arisen for an enthusiastic, flexible and well-organised individual to join our Foundation Pharmacist Team as an Operational Support Officer.

This permanent post will be working in a fast-paced environment as part of a friendly and supportive team. Full-time, part-time, and flexible working arrangements can be considered for the successful applicant.

We are looking for a self-motivated individual with excellent communication and organisational skills to support the administration functions of the Foundation Pharmacist programme.

Main Duties of the Job

1. Provide comprehensive administration support, including maintenance of trainee database systems, organisation of events, and provision of technical support for virtual study days.
2. Establish and proactively maintain effective relationships with a broad range of internal and external stakeholders.
3. Ensure the foundation team are compliant with required internal processes such as Information Governance, procurement, and Welsh language policies.
4. Oversee financial processes including tracking spend against budget, raising purchase orders for goods/services, and managing the payment of grants/off payroll workers.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About Us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies, and Welsh Government.

HEIW is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings, and beliefs in how we will, and will not, behave and treat others:

• Respect for All in every contact we have with others,
• Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
• Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What You Can Expect:

• A corporate induction and 90-day Welcome itinerary,
• A meaningful values-based performance appraisal process,
• The opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?

Job Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

• NVQ Level 4 in Business Admin or Equivalent experience
• Commitment to professional development
• Degree or an equivalent qualification
• Experience of working in a quality monitored environment and understanding of quality management systems

Knowledge & Experience

• Experience of working in an administrative role
• Demonstrable experience of establishing administrative systems and procedures making improvements where necessary
• Experience of handling confidential and sensitive information
• Experience of working to strict deadlines
• Knowledge of data protection requirements
• Experience of working in the NHS
• Knowledge of Pharmacy
• Experience of managing quality-related key performance indicators

Skills

• Able to communicate specialist information effectively and professionally, both verbally and in writing, to a range of customers with varying levels of understanding
• Ability to explore customers' needs and adapt the service accordingly to ensure quality is maintained at all times
• Ability to solve problems creatively; identify and propose practical solutions
• Ability to analyse processes and procedures and advise on improvements
• Ability to work unsupervised, to deadlines, planning and setting priorities for own work
• Ability to maintain strictest confidentiality at all times

Other

• Ability to travel across different sites if required to do so
• Flexible approach to work
• The ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.