Forward Deployed Engineer | London

Cross Border Talents; Reading; On-site; GBP 100,000 - 130,000; Full time

Benefits offered by this job

King's Cross office with roof terrace

EMI‑eligible equity

Significant equity

Daily team lunch

Specialty coffee

On-site facilities

Strong AI tooling and API budgets

Job summary

Cross Border Talents in London is seeking a Forward Deployed Engineer to join a seed-stage startup building AI-native risk infrastructure for regulated enterprises. This on-site role owns enterprise accounts, drives adoption, renewal, and influences product strategy with senior stakeholders.

2–5 years’ experience, strong communication, and comfort working autonomously in a fast-moving startup are essential. Equity and competitive compensation accompany this role.

Qualifications

• 2–5 years of professional experience in enterprise software
• Strong customer-facing or commercial experience
• Evidence of owning meaningful customer outcomes
• Confidence working directly with senior enterprise stakeholders

Responsibilities

• Own strategic enterprise accounts end-to-end
• Drive customer adoption, expansion, and renewal
• Act as the primary point of accountability for customer outcomes
• Run working sessions with senior enterprise stakeholders
• Define agendas, actions, priorities, and follow-ups
• Configure the platform around complex customer workflows
• Translate customer requirements into prioritized product feedback
• Influence roadmap decisions based on customer needs
• Manage procurement and security-review conversations
• Support commercial and contract discussions
• Coordinate internal escalations and keep complex accounts moving
• Ship customer-facing fixes and small product features when needed
• Use AI-assisted development tools to move from customer problem to working solution quickly

Skills

TypeScript

Node.js

React

Postgres

Express

Azure

Terraform

Docker

GitHub Actions

AI-assisted software development

Claude Code

Full-stack

Backend-oriented development

Systems thinking

Tools

Claude Code or similar coding agents

Job description

Forward Deployed Engineer | London

• Location: King's Cross, London
• Work model: On-site by default, with some flexibility
• Employment: Full-time
• Compensation:£100,000 - £130,000
• Level: Associate
• Experience: 2–5 years
• Compensation: Top-decile London market compensation
• Equity: Meaningful EMI-eligible equity
• Industry: Enterprise AI / Risk Infrastructure
• Environment: Seed-stage, high-growth startup

About the opportunity

• Join a seed-stage company building AI-native risk infrastructure for regulated enterprises
• Work with customers across financial services, regulated technology, and healthcare
• Own enterprise customer relationships from adoption through expansion and renewal
• Operate at the intersection of engineering, product, commercial ownership, and customer strategy
• Work directly with senior stakeholders including CSOs, VPs of Risk, and Heads of Compliance
• Partner closely with the CTO and influence both the product roadmap and company direction
• Join a business that reached seven-figure revenue within months of launch

What you'll own

• Own strategic enterprise accounts end-to-end
• Drive customer adoption, expansion, and renewal
• Act as the primary point of accountability for customer outcomes
• Run working sessions with senior enterprise stakeholders
• Define agendas, actions, priorities, and follow-ups
• Configure the platform around complex customer workflows
• Translate customer requirements into prioritized product feedback
• Influence roadmap decisions based on real customer needs
• Manage procurement and security-review conversations
• Support commercial and contract discussions
• Coordinate internal escalations and keep complex accounts moving
• Ship customer-facing fixes and small product features when needed
• Use AI-assisted development tools to move from customer problem to working solution quickly

What we're looking for

• 2–5 years of professional experience
• Strong customer-facing or commercial experience
• Evidence of owning meaningful customer outcomes
• Confidence working directly with senior enterprise stakeholders
• Strong communication and stakeholder-management skills
• Ability to take ownership when a project or customer situation becomes challenging
• Commercial instinct and comfort navigating negotiations
• Ability to translate ambiguous customer problems into practical solutions
• Strong bias toward action and execution
• Comfort operating with significant autonomy
• Interest in becoming increasingly hands‑on technically
• Ability to operate effectively in a fast-moving startup environment
• Based in London or able to commute regularly for an on-site role

Technical experience that stands out

• TypeScript
• Node.js
• React
• Postgres
• Express
• Azure
• Terraform
• Docker
• GitHub Actions
• AI-assisted software development
• Claude Code or similar coding agents
• Full-stack or backend-oriented development
• Ability to understand systems beyond purely front-end implementation

What will make you successful

• Strong sense of ownership
• Commercial awareness
• Technical curiosity
• Confidence with customers
• Ability to operate without detailed instructions
• Willingness to get hands‑on when necessary
• Comfort switching between customer conversations and technical problem-solving
• Ability to manage multiple strategic accounts simultaneously
• Strong prioritisation in high-pressure situations
• Startup-style speed and accountability
• Desire to grow into a highly technical customer‑facing operator

What you'll get

• Direct access to senior enterprise decision-makers
• Significant ownership from an early stage
• Close partnership with the CTO
• Meaningful influence over product direction
• Exposure to complex enterprise deployments
• Opportunity to build both commercial and technical depth
• Hands‑on experience with AI-native products
• Strong AI tooling and API budgets
• Daily team lunch
• Specialty coffee
• King's Cross office with roof terrace and on-site facilities
• Meaningful EMI‑eligible equity
• Fast interview process designed to conclude within approximately two weeks