Forward Deployed Engineer Lead

PMG; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Professional Development

Generous Annual Leave

Parental Leave

Pension Plan

Healthcare

Lifestyle Spending Account

Commuter Spending Account

Annual Bonus

Volunteering Opportunities

AI Enterprise License

Job summary

PMG, located in Greater London, is looking for a Forward Deployed Engineer Lead to drive measurable business impact through technical solutions. This role involves solution architecture, multi-system implementations, and working with customers to create scalable solutions.

The position emphasizes technical fluency and the ability to solve complex business challenges innovate and influence decision-making. PMG offers a supportive environment with strong career advancement opportunities.

Qualifications

• Experience solving real business problems with technology rather than just following requirements.
• Ability to reason about tradeoffs and feasibility when solutions are not obvious.
• Experience in customer-facing or consultative technical roles like solutions architecture.

Responsibilities

• Own solution architecture from discovery through production delivery.
• Translate customer business objectives into scalable technical solutions.
• Lead hands-on working sessions with customer and internal technical teams.

Skills

Technical literacy

Problem solving with technology

Customer-facing experience

Strong communication skills

Curiosity and adaptability

Tools

AI-assisted coding tools

Job description

We are PMG Named Ad Age Best Places to Work for 11 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG utilises business strategy and transformation, creative, media, and insights—as well as its proprietary operating system, Alli—to deliver cutting‑edge digital solutions and innovative media strategies. Our team comprises 1,000 employees globally, and our work for ambitious brands like Apple, Peloton, Nike, Creed Fragrances, Experian, BNY, Sephora, Therabody, and Travelex spans 85+ countries.

Who You Will Be Working With

You’ll be part of PMG’s Forward Deployed Engineering (FDE) team of senior, customer‑facing engineers that operate at the intersection of business problems, technology, and platform innovation. FDE partners deeply with priority customers, vertical leaders, client strategy, analytics, product, and engineering to solve complex, high‑impact challenges that don’t fit standard playbooks. The team builds custom technical solutions, within the PMG Operating System (Alli), sometimes integrating with Alli from a sandbox environment, and sometimes outside the platform entirely. Remaining focused on driving meaningful business outcomes and shaping what becomes scalable over time. This is a small, senior group designed for depth over breadth, operating where clarity is earned through execution, not documentation.

What You’ll Be Doing

As a Forward Deployed Engineer Lead at PMG, you will drive measurable business impact by owning end‑to‑end technical solution design, lead multi‑system implementations, and identify revenue growth opportunities. This role translates customer business goals into durable solutions delivered through Alli and custom technical builds.

• Own solution architecture from discovery through production delivery.
• Translate customer business objectives into scalable technical solutions.
• Lead multi‑system integrations across platforms, data, and measurement.
• Advise customers on solution tradeoffs, feasibility, and implementation paths.
• Partner with Customer Strategy and Analytics to build value cases and forecasts.
• Identify and prioritize opportunities that drive adoption, expansion, and revenue.
• Lead hands‑on working sessions with customer and internal technical teams.
• Mentor junior FDE team members and elevate delivery quality.
• Contribute reusable components, patterns, and documentation back to Alli and core systems.
• Use AI, automation, and technology to elevate the quality and efficiency of work, streamline processes, and enable faster, more informed decision‑making in your role.

What You Will Bring

We’re not looking for a traditional software engineer profile. We’re looking for someone who is technically fluent, business‑curious, and comfortable building in ambiguity.

• Strong technical literacy and the ability to design, evaluate, and build solutions without needing to be the deepest specialist in any single language or framework.
• Experience solving real business problems with technology, not just implementing predefined requirements.
• Comfort working across systems, data flows, APIs, and platforms, including modern cloud and measurement environments.
• Experience in customer‑facing or consultative technical roles (e.g., forward deployed engineering, solutions architecture, technical consulting, sales engineering, or similar).
• The ability to reason about tradeoffs, feasibility, and risk when the “right answer” isn’t obvious.
• A bias toward execution: you’re comfortable moving from problem to prototype to production quickly.
• Familiarity with AI‑assisted and agentic coding tools, and the judgment to use them effectively within standards and best practices.
• Strong communication skills, especially the ability to explain complex technical concepts to non‑technical stakeholders.
• A track record of influencing decisions without direct authority.
• Curiosity, adaptability, and comfort operating where the path to value isn’t fully defined upfront.
• An understanding that reuse, scale, and platform contribution are earned through impact—not assumed at the start.

What We Offer

• Professional Development: Take advantage of our learning and development programmes, mentorship opportunities, and career advancement support.
• Generous Annual Leave: Benefit from our substantial holiday allowance pto recharge and spend time with loved ones.
• Parental Leave: We provide parental leave to support your family during important life events.
• Pension Plan: Plan for your future with up to a competitive 5% contribution match.
• Healthcare: Our Cash Benefit Health Plan ensures coverage for everyday medical expenses and routine care.
• Lifestyle Spending Account: Enjoy 100% company‑funded accounts to promote healthy habits and well‑being.
• Commuter Spending Account: Receive company‑subsidised support for your travel to the office, making your commute more convenient and affordable.
• Annual Bonus: All employees are eligible for an annual bonus.
• Volunteering Opportunities: Receive 8 give‑back hours to volunteer in your local community.
• AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.

What Sets Us Apart

Being part of PMG means joining a company culture that’s focused on outcomes not outputs. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way. In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.