Forward Deployed Engineer - AI & Agentic Engineer

Kyndryl; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Kyndryl is seeking a Forward Deployed Engineer (AI & Agentic Engineering) to own delivery of AI applications for complex customer engagements. You will translate business challenges into technical solutions, build and iterate AI apps, and collaborate with platform engineers from design through deployment.

You’ll apply agentic AI architectures, RAG pipelines, and LLM integrations, writing production-grade Python services and ensuring quality via CI/CD and rigorous code review.

Qualifications

• 5+ years of hands-on software engineering experience, with exposure to AI/ML integration and API design.
• Strong Python engineering (FastAPI), with solid SDLC practices: design, testing, code review, CI/CD, Git & GitHub.
• Hands-on experience with agentic AI frameworks and MCP (Model Context Protocol).

Responsibilities

• Translate business challenges into agentic AI applications and generative AI use cases.
• Write production-grade Python services (FastAPI) with solid engineering practices.
• Work with relational and graph databases to model and serve data behind AI applications.
• Guide clients through legacy modernisation into AI-enabled workflows.

Skills

Python

API design

SDLC practices

AI/ML integration

Git & GitHub

Education

Bachelor's degree in Computer Science

Tools

LangGraph

CrewAI

AutoGen

Semantic Kernel

OpenAI Agents SDK

Google Agent Development Kit

Postgres

Neo4j

Docker

Job description

Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.The RoleYour RoleAs a Forward Deployed Engineer (FDE) with an AI & Agentic Engineering focus (Band 8), you own delivery of AI applications for complex customer engagements, including the agentic systems and generative AI features that go into production in close collaboration with platform engineering. You translate business challenges into technical solutions, build and iterate AI applications, and work hand-in-hand with the platform engineers on the team throughout design, build, and deployment. You’re accountable for what you build, including how well it holds up once people are actually using it.You operate with significant autonomy, bring deep expertise in agentic AI architectures and applied software engineering, and confidently bridge engineering rigour with business value. You use modern AI development tools and sound engineering practice across the full delivery lifecycle to accelerate learning, improve quality, and deliver measurable impact.What You Will DoDepending on the engagement, you’ll draw on some of the below more than others — not every bullet applies to every project.Translate business challenges into agentic AI applications and generative AI use casesBuild and iterate AI applications: agentic workflows and the frameworks that run them, RAG pipelines, and LLM API integrationsProcess unstructured data into condensed, structured knowledge, including ontology extractionWrite production-grade Python services (FastAPI) with solid engineering practices: design, testing, code review, CI/CDWork with relational and graph databases (e.g. Postgres, Neo4j) to model and serve data behind AI applicationsWork closely with platform engineering throughout deployment — hosting and MLOps/LLMOps — without owning that infrastructure yourselfDefine AI governance and responsible-use guardrails: data privacy boundaries and policy enforcement (OPA/Rego)Instrument AI applications for observability (OpenTelemetry, Prometheus)Guide clients through legacy modernisation into AI-enabled workflows, troubleshooting performance and reliability issuesCapture deployment learnings and share best practices to inform core AI platform frameworksContribute code, reusable agentic patterns, and feedback to core platform teamsWho You AreYou don’t need to tick every box below to apply — this reflects the breadth of the role, not a strict checklist.Required Skills and Experience5+ years of hands-on software engineering experience, with exposure to AI/ML integration and API designStrong Python engineering (FastAPI), with solid SDLC practices: design, testing, code review, CI/CD, Git & GitHubHands-on experience with agentic AI frameworks (examples include LangGraph, CrewAI, AutoGen, Semantic Kernel, OpenAI’s Agents SDK, and Google’s Agent Development Kit) and MCP (Model Context Protocol)Practical experience building RAG/LLM-based pipelines and working with vector databasesExperience with relational and graph databases (e.g. Postgres, Neo4j) and Docker for building and running AI applicationsHands-on familiarity with modern AI coding copilots (e.g. Claude, Codex, Cursor)Preferred Skills and ExperienceFamiliarity with observability instrumentation for AI systems (OpenTelemetry, Prometheus)Experience with AI/ML frameworks (TensorFlow, PyTorch) and the Hugging Face / open-source AI ecosystemExperience with image understanding and OCRWorking knowledge of policy-as-code (OPA/Rego) for AI governance and guardrailsUnderstanding of LLM governance: data privacy, guardrails, and responsible-use controlsExperience guiding clients through legacy application modernisation into AI-enabled workflowsT-shaped profile: solid technical expertise in AI engineering, broad understanding across enterprise IT and technical consultingAbility to serve as a trusted advisor, translating business requirements into technical roadmaps for diverse stakeholdersWillingness to travel and work on customer premises as requiredDegree in Computer Science, Informatics, Data Science, Engineering, Physics, Mathematics, or a related discipline — or equivalent professional experienceBeing YouThe “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.What You Can ExpectYour career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.Get Referred!If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.