Forward Deployed Engineer

Globalwebindex; Greater London; Hybrid; GBP 120,000 - 170,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid and remote options

4% pension matching

Career growth and learning

Job summary

Globalwebindex is seeking a Principal Forward Deployed Engineer in London. You will lead end-to-end deployments of our agentic AI platform for strategic accounts, owning production code and technical outcomes.

This is a high-autonomy role blending engineering, architecture, and GTM collaboration. You will travel 30–50% across the UK and Europe, embedding with tier-1 customers, driving proof-of-concept builds, and shaping deployment playbooks for scale.

Qualifications

• Significant software engineering experience in enterprise environments.
• Experience deploying AI or data-heavy products in large organisations.
• Strong back-end or full-stack fundamentals with Python, APIs, SQL, and cloud infra.

Responsibilities

• Embed with Tier 1 enterprise accounts and own end-to-end deployments of the AI platform.
• Lead AI agents into production in complex environments (legacy systems, security, compliance).
• Partner with Enterprise AEs in late-stage sales cycles and assess technical readiness to de-risk closes.
• Surface patterns from the field and feed back to product/engineering for roadmap.
• Build repeatable deployment playbooks, success metrics, and mentor mid-level FDEs.

Skills

Software engineering

Solutions engineering

Production code

Python

APIs

SQL

Data pipelines

Cloud infrastructure

Excellent communication

Travel

Tools

AWS

GCP

Azure

LLM deployment

Job description

Location: London

Office requirement: 2 days in the office - Significant travel required

Employment type: Permanent

Seniority level: Principal

At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for an Forward Deployed Engineerto play a key role in our Solutions Consultants Team in London. If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

Sounds great, what will I be doing?

As our Lead / Principal Forward Deployed Engineer you'll be embedded directly with our most strategic accounts, owning the end-to-end technical deployment of our agentic AI platform. This isn't a support role, and it isn't a solutions consultant with a fancy title - you'll write production code, own technical outcomes, and be the reason our biggest customers succeed and expand. You'll operate with the autonomy of a founding engineer and the commercial instinct of a GTM leader.

A few things you'll be responsible for:

• Embed with our Tier 1 enterprise accounts and own end-to-end deployments of our agentic AI platform - from discovery through to production, including bespoke integrations, data pipelines, and workflow automations.
• Lead AI agents into production in complex environments (legacy systems, security, compliance), turning cutting-edge capability into measurable business outcomes.
• Partner with Enterprise AEs in late-stage sales cycles - leading proof-of-concept builds and assessing technical readiness to de-risk and accelerate the close.
• Surface patterns from the field and feed them back to product and engineering, acting as the bridge between customer reality and roadmap.
• Build out the FDE practice as it scales: repeatable deployment playbooks, success metrics, and mentoring mid-level FDEs.

It's also fun; shaking things up is what working for GWI is all about. You'll need to be flexible, comfortable with continuous change, and working in a high-tempo environment.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you're willing to learn.

Here's what the team will be looking for in you:

• Significant experience in software engineering, solutions engineering, or a customer-facing technical role - with meaningful time spent shipping production code in complex enterprise environments.
• Demonstrable experience deploying AI or data-heavy products into large organisations - real production deployments, not just POCs.
• Strong full-stack or backend engineering fundamentals: Python essential, plus comfort across APIs, SQL, cloud infrastructure (AWS/GCP/Azure), and data pipelines.
• The ability to work through ambiguity and turn it into a concrete technical plan.
• Clear communication across technical and business audiences - you can tailor the same idea for an engineering lead and a commercial stakeholder.
• Willingness to travel to client sites across the UK and Europe (approximately 30-50% of the time).

Nice to have:

• Hands-on experience with LLM deployment, AI agents, or agentic workflow automation.
• A background in a high-growth B2B SaaS or AI-native company.
• Experience in one or more of GWI's core verticals: financial services, media & agencies, consumer goods, or technology.
• Prior experience in an FDE, solutions architect, or technical account management function at a company with a named-account enterprise motion.

Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they're a big part of what we're looking for in you.

What's in it for me?

At GWI, you'll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes:

• Time to recharge - 25 days' annual leave, plus office closures over the holidays.
• Health & wellbeing - Health cash plan, enhanced family benefits, carer days, and mental health support.
• Financial benefits - Competitive salary, 4% pension matching, and recognition programs that celebrate success.
• Flexibility & balance - Flexitime, early Friday finishes, hybrid and remote options, plus a "work from home" budget.
• Career growth - Accredited learning, leadership development, and global career mobility.
• Community & impact - DE&I initiatives, volunteering opportunities, donation matching, and payroll giving.

Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Diversity, Equity & Inclusion

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