Forward Deployed Engineer

Flow Engineering, Inc.; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Flow Engineering, Inc. seeks a forward deployed engineer who sits at the intersection of sales, engineering and customers. You will understand how next-gen hardware teams build, guide deployments, and support adoption to ensure customers have the insights and tools to achieve meaningful outcomes.

Ideal candidates started in hardware engineering, then moved to customer-facing roles. You will enable hardware companies to reinvent their workflows by providing demonstrations, workshops, and joint

Qualifications

• 3+ years in hardware, mechanical or systems engineering roles.
• Ability to design, test and operate services at scale.

Responsibilities

• Own the technical win through demos, trail/POC execution.
• Map customer workflows, identify pain points, and propose tailored solutions.
• Lead technical enablement sessions to show Flow value to engineering teams.
• Act as the liaison between customers and engineering to shape the roadmap.
• Help define Flow’s activation methodology and create GTM playbooks.

Skills

Software fundamentals

Structured storytelling

Builder mindset

Tools

Jira

Confluence

PLM

MBSE

Legacy requirements tools

Job description

About Flow

Flow is reinventing how humanity builds its most complex machines. We are the tool for complex systems engineering used by next gen teams building the future of space, defense, automotive, aviation and robotics. If a company is aiming for the Moon, developing fusion power, or establishing the first interplanetary colony, they’re likely using Flow to get there.

We’re backed by Sequoia Capital with angel investors including Patrick & John Collison (Stripe), David Helgason (Unity) and Kyle Parrish (Figma).

About the Role

As one of our first forward deployed engineers, you’ll sit at the intersection of sales, engineering and customers: understanding how next-gen hardware teams build, guiding deployments, and supporting adoption, ensuring customers have the insight and tools to achieve meaningful outcomes.

This is an ideal role for someone who started their career on hardware engineering programs, then discovered they love working with customers to solve their problems. This role will enable incredible hardware companies to reinvent how they work.

What You’ll Do

• Owning the technical win: You will own a valuable part of the sales process (custom demos, trail/POC execution). This is paramount to winning new business for Flow.

• Understand and map customer workflows: Work with customers to deeply understand their current workflow, pain points, and priorities, and showcase tailored solutions to proactively address those.

• Run technical enablement sessions: Identify and demonstrate how Flow can transform the customer’s development process through workshops, training, and joint solutions sessions.

• Shape our roadmap: Act as the link between our customers and engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the technical team’s eyes and ears in the field.

• Build the GTM foundation: Help build and define Flow’s activation methodology for our most strategic customers. You will help design our technical GTM playbook, implementation guides, and training materials for future hires.

About You

• Strong software engineering fundamentals: Including designing, testing, and operating services at scale in a cloud environment.

• Structured storyteller: You can turn complex ideas into simple messages and make them engaging to both engineers and executives.

• Builder mentality: You want to help define how a world-class technical GTM motion is built from the ground up.

Nice to have

• You get systems engineering: 3+ years in a hardware, mechanical or systems engineering role. You know how complex machines are actually developed.

• Sales experience: managed customer relationships in either pre-sales or post-sales engagements. Closing experience is an extra bonus!

• Industry experience: Experience in industries such as space, energy, robotics, or advanced manufacturing.

• Experience working with engineering tools like Jira, Confluence, PLM, MBSE or legacy requirements tools.