Forklift Driver Customer Service Assistant

Wickes; Bow of Fife; On-site; Full time

Job summary

Join a leading company focused on customer experience and safety. As a forklift operator, you'll assist customers and ensure efficient operations. Enjoy fantastic learning opportunities, a supportive environment, and a comprehensive benefits package, including discounts and bonuses.

Benefits

Up to £300 per month gain share bonus

Up to 10% employer pension contribution

20% colleague discount

Cycle to work

Life assurance

Gym membership discounts

Qualifications

• Experience in a similar role is preferred.
• Must hold an appropriate driving certification.

Responsibilities

• Responsible for safe operation of a forklift.
• Assist in restocking and unloading delivery lorries.
• Ensure vehicle is loaded correctly and maintained.

Skills

Customer Service

Forklift Operation

Job description

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time, and payment met with a smile. While creating a helpful and friendly customer experience, we will be thinking of new ways to reward, develop, and invest in you. You’ll receive all the training, support, and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Whatever the day brings, safety will be your priority. You will be responsible for the safe and efficient operation of a forklift. As part of the shopfloor team, you will assist in restocking from at-height storage and safely unloading delivery lorries. You will ensure that the vehicle is loaded correctly, supporting paperwork is carried out, and that the vehicle is driven and maintained to the appropriate standards at all times.

About you...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

It is essential to hold an appropriate driving certification; please highlight this skill on your CV.

What can we offer you?

You’ll be supported with fantastic learning and development opportunities and have the chance to grow your career with us. Our benefits package includes:

• Salary depending on age: £12.21/hr (21+), £11.51/hr (18-20), £8.47/hr (under 18)
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 bank holidays

Additional financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform with savings and cashback at numerous retailers, and gym membership discounts.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, you can read our flexible working statement here or mention it when you apply, and we can discuss this as part of your application.

Apply now!

* Salary is dependent on age.

Please contact us here if you require any adjustments during the application process. If you need reasonable adjustments at the interview stage, you will have an opportunity to inform us when we invite you to interview. Note that this link is only for requesting adjustments; general enquiries or direct CV submissions cannot be accepted via this form.