Forensic Flow and Pathway Manager

North London NHS Foundation Trust; Enfield; On-site; GBP 45,000 - 65,000; Full time

Job summary

North London NHS Foundation Trust in Enfield is seeking an experienced Forensic Social Work Lead to coordinate transfers of care and drive timely discharges within a multidisciplinary team.

You will engage with internal clinical teams and external agencies to overcome barriers, design and deliver quality improvement initiatives, and ensure care aligns with patient needs throughout the transfer process.

Qualifications

• Qualified healthcare professional with significant mental health experience.
• Experience with forensic discharge protocols and procedures.
• Experience designing and delivering quality improvement projects.

Responsibilities

• Proactively address delayed transfers of care across the service.
• Provide transfers expertise and knowledge; develop and deliver training.
• Achieve and report key performance measures, e.g., 10% decrease in delayed discharge days.
• Identify and challenge barriers to care progression; monitor failed transfer plans.
• Identify patients approaching discharge and support ward teams to overcome barriers.
• Attend relevant meetings (Weekly Referrals, CRFD, Monthly Pathway Management).
• Act as liaison between internal teams and external agencies.
• Keep patients updated on transfer of care or discharge progress.

Skills

Mental health experience

Discharge coordination

Communication skills

Quality improvement

Job description

This is an exciting opportunity for a qualified healthcare professional with significant experience of working within mental health services to join a friendly, supportive and diverse team. This is an innovative new post, integral to the operational delivery of our Inpatient Flow Quality Improvement Programme. The successful applicant will join a supportive multi-disciplinary team, and will be responsible for facilitating transfers of care, ensuring patients are receiving care congruent with their needs.

The successful applicant will manage a case load of patients experiencing a delayed transfer of care . The post holder will lead the coordination and progression of the patient’s transfer of care by engaging with internal clinical teams and external agencies, in order to overcome barriers to discharge.

The successful candidate will possess a sound understanding of forensic discharge protocols and procedures, and have experience of resolving complexities (e.g. funding issues) that arise during the discharge process. We are looking for a proactive individual with excellent communication skills who is able to work collaboratively with a range of stakeholders. The candidate should also have experience of designing and delivery quality improvement projects.

• Proactively address delayed transfers of care across the service.
• Provide transfers expertise and knowledge as appropriate, regarding pathway issues internally and externally. This includes developing and delivering training to share knowledge.
• Achieve and report key performance measures, such as achieving a 10% decrease in delayed discharge days.
• Proactive identification and challenge of barriers to care progression.
• Timely monitoring of failed transfer of care plans. This includes leading and planning reviews and devising alternative strategies.
• Proactive identification of patients who are approaching discharge, supporting the ward teams to overcome associated barriers. This may involve attending some ward rounds.
• Attendance at relevant meetings, including; Weekly Referrals and CRFD Meeting and Monthly Pathway Management Meeting.
• Act as a point of contact between internal teams (e.g. SCFT and inpatient services) and external agencies.
• Act as a point of contact for our patients, keeping them updated on their transfer of care or discharge progress.

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy

• We will provide consistently high-quality care closer to home.
• With our partners in North London and each borough we will ensure equity of outcome for all
• We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

For further details / informal visits contact: Name: Mirella Marenghi Job title: Forensic Social Work Lead Email address: [e-mail] Telephone number: 02087025927