Foreman

McAllister Group; Willesden; Remote; GBP 35,000 - 55,000; Full time

Job summary

Vortex Companies, LLC is seeking a Blockage Supervisor to safeguard public health by maintaining the integrity of our subterranean sewer network. The role involves leading blockage crews, ensuring safety, and coordinating with management to optimise planning and resource use.

Candidates should have field-based drainage experience, strong communication skills, and a customer-service mindset. The position includes on-site work with potential out-of-hours standby shifts to respond to emergencies.

Qualifications

• Must have strong verbal and interpersonal communication skills.
• Proven track record in customer service.
• Experience in field-based drainage or similar environments preferred.

Responsibilities

• Act as primary point of contact for Blockage crews and provide guidance.
• Coordinate with Operations Management to improve planning and productivity.
• Promote safe working practices and communicate safety alerts.
• Ensure fleet, plant and equipment availability for teams.
• Mentor and train new team members and integrate them into the team.
• Develop and maintain strong client and public relations.
• Support recruitment and resource identification as needed.

Skills

Verbal communication

Interpersonal skills

Customer service

Job description

Want to be part of one of the country’s fastest growing infrastructure businesses? The Vortex Companies, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we’re growing every day!

We think BIG about solving the world’s toughest challenges in failing water, sewer and industrial infrastructure.

At Vortex, you will be surrounded with a culture that puts your safety first in all we do. If you like a fast-paced environment, a team structure that provides support, training, and development, then apply today!

Role Purpose:

The Blockage Supervisor plays a critical, frontline role in safeguarding environmental safety and public health by maintaining the integrity of our subterranean sewer network.

Key Supervisory Responsibilities

• Act as primary point of contact for Blockage crews, offering support, guidance and technical assistance
• Work closely with Operations Management team to promote efficient work planning and productivity across the team
• Promote and champion safe working practises and contribute to roll out and communication of Toolbox Talks / Safety Alerts etc.
• Work closely with Transport Manager and Operations Management in coordination of ensuring availability of Fleet, Plant & Equipment for all teams.
• Act as a mentor, training new team members and ensuring their smooth integration into the team.
• Achieve and maintain high-quality relationships with clients and members of the public.
• Supporting Operations Management with recruitment, in the identification and selection of suitable resources where required.

Other Responsibilities:

Equipment Operation & Maintenance

• Take full accountability for the safe deployment, operational efficiency, and daily maintenance of specialised drainage fleet and equipment (including high-pressure water jetting equipment).
• Perform routine pre-start vehicle and equipment checks to minimise machinery downtime and ensure full operational readiness.

Frontline Sewer Maintenance & Clearing

• Attend reactive and planned maintenance tasks across the sewer network, clearing blockages and identifying defects and remedial work where necessary
• Manage environmental safety by conducting thorough site containment, wash-downs, and bio-hazard clean-ups following sewer flooding or overflows.

CCTV Asset Surveying & Defect Identification

• Operate push-rod systems to identify defects and recurring issues and accurately report of any findings.
• Conduct safe, compliant entries into certified Confined Spaces (manholes and chambers) to perform physical inspections and manual clearances.
• Enforce strict health and safety frameworks, operating specialised safety kit including gas monitors, escape breathing apparatus, tripods, and rescue winches.
• Demonstrate high levels of awareness to personal safety when working alone.
• Participate in a variable shift pattern and a mandatory out-of-hours emergency standby rota. This requires a highly flexible approach to working hours, as evening, weekend, and bank holiday callouts will be required to resolve critical network emergencies.

Essential Criteria / MinimumExperience andTraining

• Previous experience in a field-based drainage role
• Knowledge in confined space entry, cleaning sewer lines, and construction safety
• Must have strong verbal and interpersonal communication skills and a proven track record in customer service

Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.