Foreign Exchange Sales Consultants – East Midlands Airport - Full Time

ChangeGroup UK; Derby; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity has emerged at a leading global retail foreign exchange group in Derby. This role offers the chance to provide exceptional customer service to international travellers while handling foreign currency transactions. Ideal candidates will possess strong customer service experience, excellent communication skills, and a flair for sales. The position includes comprehensive training, competitive pay, and generous incentives. Join a dynamic team and enjoy perks like staff currency discounts and free parking. If you're self-motivated and ready to thrive in a fast-paced environment, this role is perfect for you!

Benefits

In-depth training and development

Competitive pay

Generous incentive scheme

Pension

Employee Assistance Programme (EAP)

Staff currency discounts

Free car parking

Free uniform

Qualifications

• Previous retail or customer service experience is essential.
• Excellent communication and negotiation skills are required.

Responsibilities

• Buying and selling foreign currencies for international travellers.
• Providing first-class customer service and promoting products.

Skills

Customer Service Experience

Communication Skills

Sales Skills

Negotiation Skills

Ability to Work Under Pressure

Job description

Exciting opportunities have arisen in our East Midlands Airport location to build a career with one of the most successful global retail foreign exchange groups.

We are dedicated to developing the skills of individuals and to helping them to achieve their goals.

The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:

1. The buying and selling of foreign currencies
2. Credit card advances and much more.

Additional Information:

1. It is essential that you have previous Retail or Customer Service Experience.
2. You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
3. The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
4. You must have the ability to work under pressure.

In return for your commitment, we’ll offer you in-depth training and development, competitive pay, a generous and uncapped incentive scheme, pension, Employee Assistance Programme (EAP), staff currency discounts, free car parking and free uniform.

Hours: 37.5 hours per week (Full-time)

Working: 5 out of 7 days

Between: 03.30 am and 22.00 pm on a rotational shift pattern basis

Before applying, you will need to consider whether you have transport available to enable you to travel to and from home and the airport for shifts starting at 03:30 am.

You must be eligible to work full time in the UK.

Why work for ChangeGroup?: https://youtu.be/gD5MW1VrOHI

Salary: £12.36 per hour