Foreign Exchange Consultant

JR United Kingdom; Bognor Regis; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading travel agency in Bognor Regis is looking for a Foreign Exchange Consultant. The role involves ensuring successful bureau operations, achieving foreign exchange targets, and delivering exceptional customer service. Ideal candidates should have a passion for travel, strong organizational skills, and the ability to handle cash. The company offers excellent training programs and uncapped earning potential in a supportive work environment.

Benefits

Training programs for personal and professional growth

Recognition and promotion opportunities

Holiday booking discounts

Uncapped earning potential

Loyalty awards

Recommend a Friend scheme

Smile Rewards Mastercard with cash incentives

Qualifications

• Thrives on delivering exceptional customer service and building lasting relationships.
• Passionate about the travel industry.
• Customer-focused approach to achieving sales targets.
• Organized in tasks and time management.
• Confident in handling cash daily.

Responsibilities

• Ensure the effective daily operation of the bureau with profitability goals.
• Drive to achieve foreign exchange targets, including KPIs.
• Utilize upselling skills to enhance customer services.
• Generate customer engagement through social media.
• Manage stock levels of foreign currency.
• Minimize risk and ensure cash reconciliation.
• Support branch operations and administrative duties.
• Participate in training programs.

Skills

Exceptional customer service

Passion for the travel industry

Organizational skills

Confidence in handling cash

Job description

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Client:

Hays Travel Ltd

Location:

Bognor Regis, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.08.2025

Expiry Date:

18.09.2025

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Job Description:

If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?

Full Time
Competitive Salary & Unlimited Bonus Potential

At Hays Travel, we put people at the heart of everything we do, including our customers and colleagues. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.

We are passionate about living our SMILE values:

• Supportive
• Motivational
• Loyal

What makes a successful Foreign Exchange Consultant?

• You thrive on delivering exceptional customer service and building lasting relationships.
• You are passionate about the travel industry.
• You have a customer-focused approach to work towards and achieve individual sales targets.
• You are organized in your tasks and time.
• You are confident in handling cash daily.

Daily responsibilities of a Foreign Exchange Consultant at Hays Travel:

• Ensure the effective daily operation of the bureau with the goal of profitability.
• Drive to achieve foreign exchange targets, including KPIs.
• Utilize upselling skills to benefit customers with our foreign exchange services.
• Promote offers and generate customer engagement through social media to develop new business leads.
• Manage stock levels of foreign currency.
• Ensure the security of the bureau by minimizing risk, mitigating errors, and accurately reconciling cash.
• Support branch operations and administrative duties alongside currency trade.
• Participate in training and development programs with our award-winning Learning & Development team.

Why work for Hays Travel?

We value work-life balance and offer:

• Training programs for personal and professional growth
• Recognition and promotion opportunities
• Holiday booking discounts
• Uncapped earning potential
• Loyalty awards
• Recommend a Friend scheme
• Smile Rewards Mastercard with cash incentives
• A positive and uplifting work environment

We are committed to safeguarding and promoting welfare, conducting necessary checks through the DBS for relevant roles. As part of our data security policy, you are responsible for maintaining the confidentiality and security of personal and business data, reporting breaches immediately.