Footwear Retail Associate – Elevate Customer Experience

WOLVERINE; Sheffield; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus

Job summary

Wolverine Worldwide is seeking a store team member in the United Kingdom to deliver outstanding customer service and drive sales at our Sheffield location. You will guide customers through product choices, ensure a welcoming shopping environment, and represent our brands with enthusiasm.

As part of a global footwear and apparel company, you will learn product knowledge, work a flexible schedule including weekends, and contribute to a positive store atmosphere while maintaining store standards

Qualifications

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and to share your product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere.

Responsibilities

• Create amazing customer experiences through authentic service that leaves a lasting impression.
• Achieve sales targets and performance metrics.
• Educate customers about products and build rapport to foster lasting relationships.
• Maintain store standards, visuals, deliveries, stock replenishment, and health & safety.
• Handle cash responsibly and follow security, safety, and stock-accuracy procedures.
• Encourage loyalty by promoting upcoming collections and capturing customer data.

Skills

Retail sales

Customer service

Excellent communication

Positive attitude

Team player

Job description

Wolverine Worldwide is seeking a store team member in the United Kingdom to deliver outstanding customer service and drive sales at our Sheffield location. You will guide customers through product choices, ensure a welcoming shopping environment, and represent our brands with enthusiasm.

As part of a global footwear and apparel company, you will learn product knowledge, work a flexible schedule including weekends, and contribute to a positive store atmosphere while maintaining store standards