Footwear Retail Associate — Brand Experience & Growth

WOLVERINE WORLDWIDE INC; Cambridge; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday (pro-rated if part‑tim

Refer a Friend bonus scheme

Season Ticket Loan

Health Cash Plan

Job summary

Sweaty Betty is seeking a retail team member to deliver outstanding customer service in-store. You will assist customers with product selection, styling, and ensuring a memorable shopping experience. Participation in stock management and adherence to store standards is required.

The role offers opportunities for training, bonuses, and active involvement in promotional events and new collection launches. A friendly, energetic, and customer-focused attitude is essential.

Qualifications

• Retail sales experience is preferred.
• Excellent communication skills with customers.
• Positive and professional attitude in a fast-paced environment.
• Enthusiasm to learn and share product knowledge.
• Ability to work well under pressure in a sales-driven atmosphere.

Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service.
• Achieving sales targets and performance metrics.
• Interact with customers and educate them on products to build rapport.
• Maintain store standards including visual merchandising, stock replenishment and loss prevention.
• Handle cash management and follow security, health and safety procedures.
• Encourage customer loyalty by discussing upcoming collection launches and collecting data.

Skills

Retail sales experience

Excellent communication

Positive and professional attitude

Enthusiasm to learn

Ability to work under pressure

Flexible schedule

Weekend availability

Job description

Sweaty Betty is seeking a retail team member to deliver outstanding customer service in-store. You will assist customers with product selection, styling, and ensuring a memorable shopping experience. Participation in stock management and adherence to store standards is required.

The role offers opportunities for training, bonuses, and active involvement in promotional events and new collection launches. A friendly, energetic, and customer-focused attitude is essential.