Foodhall Supervisor, Houghton Hall Garden Centre

William Strike Ltd; Carlisle; On-site; GBP 1,000; Full time

Job summary

A local garden centre is seeking a Full Time Permanent Foodhall Supervisor to oversee operations, ensure excellent customer service, and support team development. The role requires strong communication and customer service skills, with responsibilities including stock management and till operations. Offering competitive pay and a healthy work/life balance, this position emphasizes teamwork and flexibility, especially for weekend shifts.

Benefits

Competitive rates of pay

Healthy work/life balance with no evening work

Access to lifestyle experiences and discounts

Health Cash Plans

Generous staff discounts

6 weeks Annual Leave

Free Parking

Qualifications

• Friendly and engaging personality with a love for customer service.
• Strong customer service skills.
• Excellent communication skills.
• Shift flexibility including weekends.

Responsibilities

• Oversee stock replenishment and merchandising.
• Support duty management for safe operation.
• Coach and develop your team.
• Meet all Food Safety and Hygiene requirements.
• Advise customers and provide excellent service.
• Check/booking in stock and ordering.
• Operate till and serve customers.
• Oversee housekeeping and cleaning.

Skills

Customer service skills

Communication skills

Teamwork

Ability to work under pressure

Knowledge of EPOS systems

Job description

We are looking for a Full Time Permanent Foodhall Supervisor to join the team in our Houghton Hall Garden Centre.

The hours for this position are 42 per week over 5 days including regular weekend shifts so flexibility is a must.

The Supervisor rate of pay is £12.70 per hour.

The Role

Passionate about fresh produce, you will ensure the smooth running of the Foodhall delivering excellent shop floor standards and mouth-watering counter displays. You will support your team to develop excellent product knowledge enabling first class customer service to create an exceptional shopping experience for our customers helping them to make informed purchases.

What you will be doing as a Foodhall Supervisor?


Oversee stock replenishment and merchandising across retail shopfloor and counters.
Supporting in duty management to ensure the safe and secure operation of the Foodhall.
Coaching and developing your team in all aspect of their role.
Meeting all Food Safety and Hygiene requirements.
Advising our customers on products for their needs, taking every opportunity to WOW.
Checking/booking in stock and ordering.
Till operation and serving customers.
Oversee general housekeeping and cleaning as required.


What makes you our perfect Foodhall Supervisor?


Friendly, with an engaging personality and a genuine love for customer service.
Strong customer service skills.
Excellent communication skills.
Great teamwork.
Hardworking
Shift flexibility including weekends.
The ability to work well and efficiently under pressure.
Knowledge of EPOS systems desirable


The benefits!


Competitive rates of pay
Healthy work/life balance with no evening work
Access to 100s of retail and lifestyle experiences and discounts
Health Cash Plans
Generous staff discounts
6 weeks Annual Leave per year
Free Parking


Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Foodhall Supervisor, please click 'Apply’ now.