Food Waiter (Casual)

Royal Lancaster London; Greater London; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Pension contributions

Restaurant & Spa discounts

Friends & Family rates

Employee assistance programme

Laundry on-site

Free meals on duty

Refer a friend

Recognition programs

Social events

Job summary

Royal Lancaster London is seeking a Casual Food Waiter to join its Events Department on a casual basis, with an immediate start. You will help deliver five-star service, greet guests, and assist in room and bar setups while maintaining high presentation and service standards.

Benefits include a pension scheme, discounts across properties, free meals on duty, and an Employee Assistance Programme. All applicants must be legally eligible to work in the UK.

Qualifications

• All applicants must be legally eligible to work in the UK.
• Experience delivering high standard Food & Beverage service is preferred.
• Able to greet guests, take orders and serve food and beverages.
• Punctual, well-presented and able to work shifts flexibly.

Responsibilities

• Be in correct uniform and ready to work at least 15 minutes before the shift begins.
• Assist during set-up of rooms, lunches, dinners and bars.
• Greets, receives guests during drinks receptions, bar service and table service.
• Serve Food & Beverage to guests.
• Closely monitors the quality of food and beverage service to ensure a consistently high standard.
• Ensure ‘We Always Care’ values’ are demonstrated at every service point.

Job description

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual Food Waiter at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube
station, and a short distance from Paddington, Bayswater and Marble Arch
stations.

Some of our fabulous benefits you will enjoy as Casual Food Waiter are:

• Salary: £12.71 per hour + service charge
• Pension scheme with company contributions
• 50% discount in all our restaurants and Spa’s across our properties
• Team member and Friends & Family rates across our properties
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Complimentary laundry
• Free meals on duty
• Recommend a Friend incentive
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Casual Food Waiter to join our Events Department on a casual basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.

As a Casual Food Waiter, your main duties and expectations for the role will include:

• To be in correct uniform and ready to work at least 15 minutes before the shift begins.
• To assist during set-up of rooms, lunches, dinners and bars.
• Greets, receives guests during drinks receptions, bar service and table service.
• Serve Food & Beverage to guests.
• Closely monitors the quality of food and beverage service to ensure a consistently high standard.
• Ensure ‘We Always Care’ values’ are demonstrated at every service point.

You will work the hours according to your availability and business needs, just notify your manager and they will schedule your shifts accordingly.

We are …

• One of the happiest hotels in London
• Hoteliers’ Charter Approved
• Preferred Hotels & Resorts member
• Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what’s in the glass, not whether its’ half full or empty, so if you feel this Casual Food Waiter role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK